Woodbury View

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

There was a registered manager in post who was present during our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People felt comfortable and happy living at the home. Staff responded promptly and appropriately to their needs and provided person centred support. Staff knew people well and had a detailed understanding of their individual needs and preferences. The care plan was detailed and provided staff with enough guidance to enable them to meet the person's support needs. Records showed the person was regularly supported to participate in a variety of activities of their choice.

Staff and the registered manager knew how to report allegations of abuse

Staff had been provided the training relevant to the need of people they provided care to. The registered manager had a training planner, and this showed staff training was being refreshed when required in line with the provider's expectations.

The registered manager and provider checked the quality of the care provided and encouraged suggestions from relatives and staff to improve people's care further.