Dimensions 4 Matlock Close
Care home, Barnet, 8 beds
Requires improvement
Rated on
Rating from the Care Quality Commission.
Dimensions 4 Matlock Close: inspection record
Rated Requires improvement in January 2024, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015 and 2018, then Requires improvement in January 2024.
Its last inspection moved it down from Good to Requires improvement. The latest rating was published about 3 years ago.
How it compares locally
- One of 8 Requires improvement care homes in Barnet, out of 68 with a rating.
- Smaller than 8 in 10 care homes in Barnet.
About the service
From the Care Quality Commission's inspection report published 5 January 2024. Quoted under the Open Government Licence.
Dimensions 4 Matlock Close is a care home for up to 8 people with learning disabilities and/or autism. At the time of our inspection, 7 people were living at the service.
What inspectors found
The service was able to demonstrate how they were meeting some of the underpinning principles of right support, right care, right culture. However, they needed to make improvements to fully meet these.
Right Care People received care that was kind and staff respected their privacy. Staff understood and responded to their individual needs. They communicated with people in ways that met their needs. The service gave people care and support to meet their sensory and physical needs, but some areas of the environment was not always kept sufficiently clean or safe at all times. The service had enough staff to keep people safe. Staff had training on how to recognise and report abuse and they knew how to apply it.
Read the full summary
Right Support Staff supported people with their medicines, but the medicines management arrangements were not always effective. Staff enabled people to access health and social care support. Staff helped people to participate in activities at home and in the community. The provider follow appropriate recruitment procedures to ensure only suitable staff were recruited to work at the service. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Culture The provider's monitoring processes were not always effective in helping to ensure people consistently received good quality care and support. There was a culture of supporting people to receive compassionate care that was tailored to their needs. Staff were supervised and felt supported by registered manager and deputy managers they could approach for advice and help. The service involved people and relatives in planning and reviewing people's care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Safe was rated Requires improvement on 5 January 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 5 January 2024. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 5 January 2024. Ask about changes in management and what has changed since the report.
Contact and registration details
| Address | 4 Matlock Close, Barnet, EN5 2RS |
|---|---|
| Neighbourhood | Chipping Barnet, Barnet |
| Phone | 020 8449 9055 |
| Website | www.dimensions-uk.org |
| Registered manager | Jan Aylott |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 8 inspection reports, latest 5 January 2024 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Dimensions (UK) LimitedBrand: Dimensions |
|---|---|
| Ownership type | Organisation |
| Companies House number | IP031192 (opens Companies House) |
Dimensions (UK) Limited runs 3 services in London. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Dimensions (UK) Limited
- G Dimensions London Domiciliary Care Office Home care, BarnetGood
- G Dimensions The Mulberries Care home, HounslowGood
Nearest alternatives
- G Eleanor Palmer Trust Home Care home with nursing, 0.2 miles awayGood
- G Carlton Court Care Home Care home with nursing, 0.3 miles awayGood
- G Olive House Care home, 0.3 miles awayGood
- G Abbey Ravenscroft Park Nursing Home Care home with nursing, 0.5 miles awayGood
- RI Barnet Grange Care Home Care home with nursing, 0.6 miles awayRequires improvement
Getting help from London Borough of Barnet
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barnet
- Ask for a care needs assessment
- Phone: 020 8359 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Barnet
Checked on the council's website, November 2026.
Common questions
- Does Dimensions 4 Matlock Close provide nursing care?
- No. The Care Quality Commission lists Dimensions 4 Matlock Close as a care home without nursing.
- How many beds does Dimensions 4 Matlock Close have?
- The Care Quality Commission's register lists 8 beds at Dimensions 4 Matlock Close.
- When was Dimensions 4 Matlock Close last inspected?
- The Care Quality Commission's latest rating for Dimensions 4 Matlock Close was published on 5 January 2024.
- Who runs Dimensions 4 Matlock Close?
- Dimensions 4 Matlock Close is run by Dimensions (UK) Limited. It runs 3 services in London.
- What is Dimensions 4 Matlock Close's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 5 January 2024.