Oxclose Lodge

We found the following examples of good practice. When people had tested positive, they followed the most recent government guidance. People were supported to isolate according to their needs.

Staff had been trained in infection prevention and control, food hygiene and COVID-19. They had also been trained in hand washing and donning and doffing (putting on and taking off) personal protective equipment (PPE). Staff had been checked as to their competency in hand washing and donning and doffing PPE.

There was a RAG (Red, Amber, Green) rated system in place which guided staff as to the approach to take depending on COVID-19 being present. Red being the highest alert where staff were required to change clothing on entering and leaving the building to prevent cross contamination.

A regular programme of testing for COVID-19 was in place for staff and people who lived in the service. This meant swift action could be taken if anyone received a positive test result. Staff and people using the service had all received their vaccines and booster.

We saw that cleaning took place throughout the day and touch points were regularly sanitised. We could see that this was evidenced on the cleaning schedule.

Policies, procedures and risk assessments related to COVID-19 were up to date which supported staff to keep people safe.

The five questions we ask about services and what we found