Cherry Trees Resource Centre

We found the following examples of good practice:

• The provider had installed a visitors' booth in the building which meant that families could have a comfortable visit with minimal risk. • Alternative ways for family members to keep in contact with those living at the service were used, for example Skype calls. • Staff had received training in applying and removing personal protective equipment (PPE). We saw PPE was accessible throughout the home and staff used it in accordance with the most up to date guidance. • Staff had received additional training in COVID-19 and infection control procedures which was provided in- house. • There were clear signs around the home reminding staff about correct PPE. • People who tested positive for Covid-19 were isolated in their bedrooms. • Arrangements were in place for staff to appropriately social distance during breaks. • COVID -19 testing for all staff and people at the service was conducted. Staff and people at the service had either already received a COVID-19 vaccination or had a scheduled date to receive this. • Staff COVID-19 risk assessments had been completed for staff belonging to higher risk groups. • Additional cleaning of high-touch areas, such as light switches and door handles, was completed.

The five questions we ask about services and what we found