Community Reablement Team
- Home care
- Registered since 2013
- Redcar and Cleveland, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2014.
This month
The latest rating was published.
13 of 15
rated home care services in Redcar and Cleveland are rated Good, like this one.
Community Reablement Team: inspection record
Rated Good in October 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Direct Care Support Head Office Good, 0.7 miles away
- G A&B Home Care Ltd Good, 1.9 miles away
- G Newbus Middlesbrough Good, 1.9 miles away
- G SNE Care Services Ltd Good, 1.9 miles away
- G Support Solutions Middlesbrough Good, 2 miles away
What inspectors found
From the Care Quality Commission's assessment published 28 October 2026 (assessment visit 7 September 2026). Quoted under the Open Government Licence.
Our view of the service
About the service
The service is a homecare agency. There were 40 people using the service at the time of the assessment.
Who the service is for
The service provides short term care and support for people living in their own homes to support them with recovery from illness or injury. It supports older people and people with physical disabilities. People used the service for a short period of time, before either recovering or moving into longer-term care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Key findings
We carried out this assessment from 17 September to 1 October 2026. This service was previously rated as good. We carried out this assessment to confirm whether the rating of good remains accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.
The provider had a positive learning culture in place. People were safeguarded from abuse and told us they felt safe. Risks to people were assessed and managed. The provider ensured safe and effective staffing was in place. Medicines were managed safely.
People's needs were assessed to ensure effective support was in place. Care outcomes were planned and achieved. People's consent to support was obtained and recorded.
People received personalised care based on their assessed choices and needs. Feedback was sought and acted on.
People, relatives, and staff spoke positively about the culture and values of the service. Governance systems were in place to monitor and improve standards. The provider was committed to the ongoing development and improvement of the service.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment, and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity, and respect. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people were supported and treated with dignity and respect and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Susannah Spencer
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 25 December 2019. Latest assessment published 28 October 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
Redcar & Cleveland Borough Council runs 3 services, all in the North East. 3 are rated Good or Outstanding.
Other services run by Redcar & Cleveland Borough Council
- G Jervaulx Road Good. Care home, Redcar and Cleveland
- G The Meadowgate Centre Good. Care home, Redcar and Cleveland
Getting help from Redcar and Cleveland Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Redcar and Cleveland Borough Council
- Ask for a care needs assessment
- Phone: 01642 771500, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm. Outside office hours: 01642 524552
- Support for carers
- Paying for care: Redcar and Cleveland Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Community Reablement Team provide nursing care?
- The Care Quality Commission's register does not list nursing care for Community Reablement Team.
- When was Community Reablement Team last inspected?
- The Care Quality Commission's latest rating for Community Reablement Team was published on 28 October 2026.
- Who runs Community Reablement Team?
- Community Reablement Team is run by Redcar & Cleveland Borough Council. It runs 3 services, all in the North East.
- What is Community Reablement Team's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 October 2026.
Contact
- Phone
- 01642 513668
- Address
- The Meadowgate Centre, Meadowgate, Middlesbrough, TS6 9NN Map (opens Google Maps)
Compare nearby
- G Direct Care Support Head Office Good, 0.7 miles away
- G A&B Home Care Ltd Good, 1.9 miles away
- G Newbus Middlesbrough Good, 1.9 miles away
- G SNE Care Services Ltd Good, 1.9 miles away
- G Support Solutions Middlesbrough Good, 2 miles away