Nationwide Care Services (Northfield)
- Home care
- Dementia care
- Registered since 2021
- King's Norton, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
15 months
since the latest rating was published.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Nationwide Care Services (Northfield): inspection record
Rated Good in July 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Hasbury Home Care Services Limited Requires improvement, 0.5 miles away
- G Team Locum Limited Good, 0.9 miles away
- RI Right Trust Care Ltd Requires improvement, 0.9 miles away
- G Clarence Care Ltd Good, 0.9 miles away
- G Aspects Care Limited Good, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 July 2025 (assessment visit 17 March 2025). Quoted under the Open Government Licence.
Date of assessment: 1 April to 23 April 2025.
Nationwide Care Services (Northfield) is a domiciliary care agency and providing personal care to people living in their own homes. This is, help with tasks related to personal care and eating. Where they do, we consider any wider social care provided. At the time of this inspection 113 people were receiving support with personal care. The service provided safe care, and people were protected from risk of abuse. Staff understood and managed risks. Staff were appropriately trained and received support and supervision. Medicines were managed safely. People’s needs were assessed taking account of people’s communication, personal and health needs. Care plans contained detail of people’s interests, preferences, wishes and health conditions. People were able to access support when they needed it. Staff rota’s were managed well, ensuring people received their care visits without delay. The service monitored people’s health and took action to share any concerns with the wider multidisciplinary teams. People were supported to be independent and have choice and control over their lives. People were treated as individuals. Staff treated people with kindness, compassion and dignity. The service had good governance systems in place to support the monitoring of quality and to help drive improvement.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first inspection for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first inspection for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.This is the first inspection for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.This is the first inspection for this service. This key question has been rated good.This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first inspection for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Mohammed Islam
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Nationwide Care Services LtdBrand: Nationwide Care Services
- Ownership type
- Organisation
- Companies House number
- 05510702 (opens Companies House)
Nationwide Care Services Ltd runs 5 services in England, 4 of them in the West Midlands. 4 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Nationwide Care Services Ltd
- G Nationwide Care Services (Erdington) Good. Home care, Birmingham
- G Nationwide Care Services Limited (Birmingham and Solihull) Good. Home care, Birmingham
- G Nationwide Care Services Limited (Derby) Good. Home care, Derby, East Midlands
- RI Nationwide Care Services Ltd (Wolverhampton) Requires improvement. Home care, Wolverhampton
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Nationwide Care Services (Northfield) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Nationwide Care Services (Northfield).
- When was Nationwide Care Services (Northfield) last inspected?
- The Care Quality Commission's latest rating for Nationwide Care Services (Northfield) was published on 23 July 2025.
- Who runs Nationwide Care Services (Northfield)?
- Nationwide Care Services (Northfield) is run by Nationwide Care Services Ltd. It runs 5 services in England, 4 of them in the West Midlands.
- What is Nationwide Care Services (Northfield)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 July 2025.
Contact
- Phone
- 0121 271 0333
- Address
- 214-216 Wychall Lane, Northfield, Birmingham, B31 3AU Map (opens Google Maps)
Compare nearby
- RI Hasbury Home Care Services Limited Requires improvement, 0.5 miles away
- G Team Locum Limited Good, 0.9 miles away
- RI Right Trust Care Ltd Requires improvement, 0.9 miles away
- G Clarence Care Ltd Good, 0.9 miles away
- G Aspects Care Limited Good, 0.9 miles away