Priory Care Services, Kingston
Home care, Kingston upon Thames
Good
Rated on
Rating from the Care Quality Commission.
Priory Care Services, Kingston: inspection record
Rated Good in January 2023.
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Ratings published by the Care Quality Commission.
Rated Good in January 2023.
The latest rating was published about 4 years ago.
How it compares locally
- One of 30 Good home care services in Kingston upon Thames, out of 33 with a rating.
About the service
From the Care Quality Commission's inspection report published 25 January 2023. Quoted under the Open Government Licence.
Priory Care Services, Kingston is a domiciliary care agency providing personal care to older people in their own homes. At the time of the inspection, 29 people were using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Feedback from people and their relatives was uniformly positive. People were cared for safely by staff who were trained and had the skills and knowledge to manage risks to people's safety and wellbeing. Staff were safely recruited and there were enough staff to meet people's needs as planned.
Staff administered people's medicines as prescribed and followed infection prevention and control processes. Staff monitored people's wellbeing and made referrals and followed advice from relevant professionals.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff supported people in a person-centred way and care was tailored to people's individual needs and routines. Staff knew people well and their privacy and dignity were maintained. People's rights were upheld and equality and diversity was positively embedded in the service.
The service was well-led with the registered manager promoting a positive culture and effective working relationships within the team and with relevant professionals. The registered manager clearly valued and supported their staff professionally and personally.
Health and social care professionals told us that the service was reliable, well-led and always communicated well with them.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Studio 6, 119 Richmond Road, Kingston Upon Thames, KT2 5BX |
|---|---|
| Neighbourhood | Kingston upon Thames town, Kingston upon Thames |
| Phone | 07545 471418 |
| Registered manager | Sheikh-Ul-Mohammad Muhomud |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 25 January 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Priory Care Services Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10850559 (opens Companies House) |
Priory Care Services Ltd runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Priory Care Services Ltd
- G HQ Priory Care Services Home care, BromleyGood
Nearest alternatives
- G Blue Arrow Care Limited Home care, 0.6 miles awayGood
- G Helmar Care and Community Services Limited Home care, 0.6 miles awayGood
- G Alpenbest Home care, 0.6 miles awayGood
- G Care Quality Services Sutton Home care, 0.6 miles awayGood
- G Caremark (Kingston) Home care, 0.7 miles awayGood
Getting help from Royal Borough of Kingston upon Thames
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Royal Borough of Kingston upon Thames
- Ask for a care needs assessment
- Phone: 020 8547 5005. Email adults@kingston.gov.uk
- Support for carers
- Paying for care: Royal Borough of Kingston upon Thames
Checked on the council's website, November 2026.
Common questions
- Does Priory Care Services, Kingston provide nursing care?
- The Care Quality Commission's register does not list nursing care for Priory Care Services, Kingston.
- When was Priory Care Services, Kingston last inspected?
- The Care Quality Commission's latest rating for Priory Care Services, Kingston was published on 25 January 2023.
- Who runs Priory Care Services, Kingston?
- Priory Care Services, Kingston is run by Priory Care Services Ltd. It runs 2 services in London.
- What is Priory Care Services, Kingston's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 January 2023.