Vision Homes Association Supported Living Services
- Home care
- Registered since 2011
- Shropshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
47 of 59
rated home care services in Shropshire are rated Good, like this one.
Vision Homes Association Supported Living Services: inspection record
Rated Good in March 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Alexandra House Diamond Life Healthcare Ltd Good, 0.7 miles away
- G Quality Community Care Ltd Good, 0.9 miles away
- G Sapphire Community Care Ltd Good, 1.3 miles away
- G Care at Home (Shropshire) Limited Good, 1.5 miles away
- G Care of Excellence Limited Good, 1.5 miles away
About the service
From the Care Quality Commission's inspection report published 21 March 2023. Quoted under the Open Government Licence.
Vision Homes Association Supported Living Services is a domiciliary care agency providing the regulated activity of personal care to people living in their own houses or flats. The service provides support to younger adults who have a learning disability, autistic spectrum disorder, physical disability and/or sensory impairment. At the time of our inspection there were 6 people receiving the regulated activity of personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Risks were assessed, monitored and managed with the involvement of people so they were protected, informed and their wishes respected. This meant people were enabled to have appropriate discussions about positive risk taking and enjoy their lives safely. People were supported to access the local community and to do the things they wanted to do.
Right Care: People received support which was tailored to meet their needs and preferences. People were supported to be as independent as they could be. Staff treated people with respect and ensured their protected characteristics were understood and respected. People were supported by staff who knew them well and who were trained and competent in their role. Staff had been trained in safeguarding adults from abuse and understood when and how to report concerns.
Right Culture: The registered manager and staff team were committed to achieving the best outcomes for people with a focus on supporting them to live the best life possible. Staff had the knowledge, skills and attitude to provide responsive and compassionate care tailored to people's needs and aspirations. The provider's systems to monitor the quality and safety of the service provided had improved. The views of people, their relatives and staff were valued. The registered manager worked with other agencies to achieve good
outcomes for people. There was an open and honest culture and learning from when things when wrong.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Melanie Townsend
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 21 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Vision Homes Association
- Ownership type
- Organisation
- Companies House number
- 02756733 (opens Companies House)
- Charity number
- 1017893
Vision Homes Association runs 5 services in England, 4 of them in the West Midlands. 5 are rated Good or Outstanding.
Other services run by Vision Homes Association
- G Vision Homes Association - 1A Toll Gate Road Good. Care home, Shropshire
- G Vision Homes Association - 1B Toll Gate Road Good. Care home, Shropshire
- G Vision Homes Association - 1C Toll Gate Road Good. Care home, Shropshire
- G Vision Homes Association - 2 Ouzel Drive Good. Home care, Bradford, Yorkshire and the Humber
Getting help from Shropshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Shropshire Council
- Ask for a care needs assessment
- Phone: 0345 678 9044, Monday to Thursday, 8.45am to 5pm, Friday, 8.45am to 4pm
- Support for carers
- Paying for care: Shropshire Council
Checked on the council's website, November 2026.
Common questions
- Does Vision Homes Association Supported Living Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Vision Homes Association Supported Living Services.
- When was Vision Homes Association Supported Living Services last inspected?
- The Care Quality Commission's latest rating for Vision Homes Association Supported Living Services was published on 21 March 2023.
- Who runs Vision Homes Association Supported Living Services?
- Vision Homes Association Supported Living Services is run by Vision Homes Association. It runs 5 services in England, 4 of them in the West Midlands.
- What is Vision Homes Association Supported Living Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 March 2023.
Contact
- Phone
- 01584 877166
- Address
- 16 Burway Trading Estate, Bromfield Road, Ludlow, SY8 1EN Map (opens Google Maps)
Compare nearby
- G Alexandra House Diamond Life Healthcare Ltd Good, 0.7 miles away
- G Quality Community Care Ltd Good, 0.9 miles away
- G Sapphire Community Care Ltd Good, 1.3 miles away
- G Care at Home (Shropshire) Limited Good, 1.5 miles away
- G Care of Excellence Limited Good, 1.5 miles away