Supreme Care Services Limited
Home care, Newham
Good
Rated on
Rating from the Care Quality Commission.
Supreme Care Services Limited: inspection record
Rated Good in November 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in November 2025.
The latest rating was published 11 months ago.
How it compares locally
- One of 40 Good home care services in Newham, out of 44 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 19 November 2025 (assessment visit 3 October 2025). Quoted under the Open Government Licence.
Date of assessment 14 October 2025. Supreme Care Services Limited is a domiciliary service providing personal care support to 44 people living in their own homes. We have undertaken a comprehensive assessment which means we have reviewed 33 quality statements. This service has not previously been rated. Following this assessment we have rated this service as good.
Care plans were well written which could be accessed by staff whilst working in people’s homes. This meant they were able to use the plan to refer to support a person needed if they were unsure or changes to support had occurred. The plans were constantly updated and detailed clearly what was important to the person.
Read the full summary
Risks were initially assessed by senior staff members before support commenced to ensure people were supported safely from the outset. This included risks about the person as well as about their home environment and any equipment they needed to use as part of their support. People were at the centre of their care and were consulted about the support they wanted with their views documented. The provider worked alongside families, professionals, hospitals and social workers to ensure plans included the views of other interested parties involved in people’s care.
Staff were well established; many had worked for the provider for a long time which provided consistency for people receiving care. The staff we spoke with understood the needs of the people they supported, and they told us about the warm, working relationships they had developed with those they supported. The staff were recruited safely with all the appropriate checks required by current legislation. The staff we spoke with told us about the training and support they received to do their jobs and how they felt equipped to meet the needs of people in their care.
As part of our assessment we spoke with a range of individuals involved in the delivery of care. As well as the people receiving care, we sought the views of families and professionals. Families told us they had confidence in the registered manager’s ability to deliver a quality service and about the effectiveness and willingness of all the office staff to help.
The provider had policies and practices in place that were in line with legislative requirements. This meant they possessed up to date information which kept people safe and gave staff guidance on how to do their jobs.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 11 Burford Road, Stratford, London, E15 2ST |
|---|---|
| Neighbourhood | Stratford, Newham |
| Phone | 020 3976 7755 |
| Registered manager | Rimon Chowdhury |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Supreme Care Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03570491 (opens Companies House) |
Supreme Care Services Limited runs 11 services in London. 8 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Supreme Care Services Limited
- G Croftdown House Care home, CroydonGood
- G Jericho Lodge Care home, MertonGood
- G Jubilee Lodge Care home, MertonGood
- G Liberty Lodge Care home, CroydonGood
- G Supreme Care Services Limited Home care, EalingGood
- G Supreme Care Services Limited Home care, MertonGood
Nearest alternatives
- G Abbeys Care Support & Training Ltd Home care, 0.2 miles awayGood
- – HA24 Health Care Ltd Home care, 0.2 miles awayNot yet rated
- G Unique Personnel (UK) Limited - Newham Branch Home care, 0.2 miles awayGood
- G Reed Specialist Recruitment Ltd - Community Care - London Home care, 0.2 miles awayGood
- RI Metro Homecare Ltd Home care, 0.3 miles awayRequires improvement
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does Supreme Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Supreme Care Services Limited.
- When was Supreme Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Supreme Care Services Limited was published on 19 November 2025.
- Who runs Supreme Care Services Limited?
- Supreme Care Services Limited is run by Supreme Care Services Limited. It runs 11 services in London.
- What is Supreme Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 November 2025.