The Fairways Retirement Village
- Home care
- Dementia care
- Registered since 2014
- Chippenham, Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
89 of 98
rated home care services in Wiltshire are rated Good, like this one.
The Fairways Retirement Village: inspection record
Rated Good in June 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Rainbow Trust Offices at Church Farm Good, 1.1 miles away
- G Saxon Care Solutions Limited (Chippenham) Good, 1.3 miles away
- – Blue Arch Homecare (Chippenham) Not yet rated, 1.4 miles away
- – Charlton Court Not yet rated, 1.4 miles away
- – Dimensions South West Counties Domiciliary Care Office No overall rating, 1.4 miles away
About the service
From the Care Quality Commission's inspection report published 15 June 2021. Quoted under the Open Government Licence.
The Fairways Retirement Village provides personal care to people living in their own home. The Retirement Village consists of apartments which people have individually purchased. The service is managed by the MHA group which is a charitable organisation. At the time of this inspection 13 people were using the service.
What inspectors found
People felt safe and relatives had no concerns about safety. Potential risks had been identified and action taken to mitigate them. Staff had undertaken safeguarding training and were aware of their responsibilities to identify and report potential abuse. People were supported by sufficient numbers of suitably trained staff. Medicine systems were safe. Prompt action was taken by the registered manager following feedback on the findings of the inspection.
Read the rest of CQC's summary
The service had good infection prevention systems in place. People and staff felt well supported and safe during the height of the pandemic and had access to the appropriate personal protective equipment required.
The service was well led. There was a registered manager at the home who maintained oversight. People and staff had regular meetings to discuss their views, if needed, actions were identified and acted on.
The registered manager provided good support for staff to be able to do their job effectively. The provider's quality assurance processes were effective and had resulted in improvements to the service.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Charlene Crawford
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 15 June 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Methodist HomesBrand: Methodist Homes
- Ownership type
- Organisation
- Companies House number
- 04043124 (opens Companies House)
- Charity number
- 1083995
Methodist Homes runs 93 services in England, 11 of them in the South West. 83 are rated Good or Outstanding and 10 are rated Requires improvement or Inadequate.
Other services run by Methodist Homes
- O Briar Hill House Outstanding. Care home with nursing, Staffordshire, West Midlands
- O Horfield Lodge Outstanding. Care home with nursing, Bristol
- O Mapplewell Manor Outstanding. Care home, Barnsley, Yorkshire and the Humber
- O Queens Court Outstanding. Care home, Cambridgeshire, East of England
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does The Fairways Retirement Village provide nursing care?
- The Care Quality Commission's register does not list nursing care for The Fairways Retirement Village.
- When was The Fairways Retirement Village last inspected?
- The Care Quality Commission's latest rating for The Fairways Retirement Village was published on 15 June 2021.
- Who runs The Fairways Retirement Village?
- The Fairways Retirement Village is run by Methodist Homes. It runs 93 services in England, 11 of them in the South West.
- What is The Fairways Retirement Village's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 June 2021.
Contact
- Phone
- 01249 705060
- Address
- Malmesbury Road, Chippenham, SN15 5LJ Map (opens Google Maps)
Compare nearby
- G Rainbow Trust Offices at Church Farm Good, 1.1 miles away
- G Saxon Care Solutions Limited (Chippenham) Good, 1.3 miles away
- – Blue Arch Homecare (Chippenham) Not yet rated, 1.4 miles away
- – Charlton Court Not yet rated, 1.4 miles away
- – Dimensions South West Counties Domiciliary Care Office No overall rating, 1.4 miles away