Ivy Care Ltd
Home care, Ealing
Good
Rated on
Rating from the Care Quality Commission.
Ivy Care Ltd: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in March 2026.
The latest rating was published 7 months ago.
How it compares locally
- One of 59 Good home care services in Ealing, out of 64 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 9 March 2026 (assessment visit 9 February 2026). Quoted under the Open Government Licence.
Date of assessment: 26 to 27 February 2026
Ivy Care Ltd is a care agency providing personal care to people in their own homes. At the time of our assessment, 2 people were receiving care and support.
Read the full summary
The service was registered with CQC on 13 October 2022. This was the first assessment. We have rated the service good.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to ‘Right support, right care, right culture’. We found the provider had suitable processes to ensure the needs of people with a learning disability could be met. Staff undertook relevant training. There was relevant guidance for staff and people using the service.
People received safe care from familiar staff. Staff arrived on time and provided person-centred care and support. People were supported to manage risks and be independent when they wanted to be.
The registered manager assessed people’s needs and choices. They supported people to develop personal objectives and work towards these.
Staff undertook a range of training. They were well supported to develop their skills, knowledge and experience.
There were effective systems to monitor and improve the quality of the service.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Suite 608 Crown House, North Circular Road, London, NW10 7PN |
|---|---|
| Neighbourhood | North Acton, Ealing |
| Phone | 020 8432 2738 |
| Registered manager | Omar Ismail |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Ivy Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12548540 (opens Companies House) |
Nearest alternatives
- G Allura Care Ltd Home care, less than 0.1 miles awayGood
- – Alpha Care and Support Services Limited Home care, less than 0.1 miles awayNo overall rating
- RI Areys Care Home care, less than 0.1 miles awayRequires improvement
- RI Exodus Homecare Agency Home care, less than 0.1 miles awayRequires improvement
- G H+B Homecare Services Home care, less than 0.1 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Ivy Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ivy Care Ltd.
- When was Ivy Care Ltd last inspected?
- The Care Quality Commission's latest rating for Ivy Care Ltd was published on 9 March 2026.
- Who runs Ivy Care Ltd?
- Ivy Care Ltd is run by Ivy Care Ltd.
- What is Ivy Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 March 2026.