Nearbycare Ltd
Home care, Ealing
Good
Rated on
Rating from the Care Quality Commission.
Nearbycare Ltd: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in March 2026.
The latest rating was published 7 months ago.
How it compares locally
- One of 59 Good home care services in Ealing, out of 64 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 20 March 2026 (assessment visit 6 March 2026). Quoted under the Open Government Licence.
The assessment took place between 10 March 2026 and 17 March 2026.
Nearbycare Ltd is a domiciliary care service registered with CQC since November 2023. At the time of the assessment, it was supporting 2 people. It provides care at home to older people, younger adults and adults living with dementia, mental health conditions, physical disabilities and sensory impairments. This was the first inspection of the service since registration.
Read the full summary
This was a comprehensive assessment of the service covering all the key questions and quality statements.
We have rated the service as good.
People were protected from abuse and avoidable harm. Staff understood safeguarding, assessed and managed risks and followed safe medicines and infection‑prevention practices. Recruitment, training, supervision and spot checks helped ensure staff were safe and competent.
Care was effective and person‑centred. Assessments were detailed and kept up to date. Staff worked with people, relatives and professionals to plan and review care, promoted independence and monitored for any signs of deterioration so support could be adjusted promptly. People and relatives told us staff were reliable, communicated well and responded quickly when support was needed.
People experienced caring and responsive support. Relatives consistently described staff as patient, kind and respectful. Reasonable adjustments, including multilingual staff and translated care plans, supported people’s communication, cultural and religious needs. Care was well coordinated, flexible around people’s routines and reviewed regularly with people and their families.
The service was well led. The registered manager was visible, supportive and promoted an open learning culture. Governance systems, including audits, incident reviews and regular contact with staff and families, were used to monitor quality and drive improvement.
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Safe
Good
Safe
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service. This key question has been rated Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring
Caring – this means we looked for evidence that the provider involved people and treated them
with compassion, kindness, dignity and respect. This is the first assessment for this service. This
key question has been rated good. This meant people were supported and treated with dignity
and respect; and involved as partners in their care.
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Responsive
Good
Responsive
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 716 Crown House, North Circular Road, London, NW10 7PN |
|---|---|
| Neighbourhood | North Acton, Ealing |
| Phone | 020 3372 5418 |
| Registered manager | Zahra Hajji |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Nearbycare Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11736915 (opens Companies House) |
Nearest alternatives
- G Allura Care Ltd Home care, less than 0.1 miles awayGood
- – Alpha Care and Support Services Limited Home care, less than 0.1 miles awayNo overall rating
- RI Areys Care Home care, less than 0.1 miles awayRequires improvement
- RI Exodus Homecare Agency Home care, less than 0.1 miles awayRequires improvement
- G H+B Homecare Services Home care, less than 0.1 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Nearbycare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Nearbycare Ltd.
- When was Nearbycare Ltd last inspected?
- The Care Quality Commission's latest rating for Nearbycare Ltd was published on 20 March 2026.
- Who runs Nearbycare Ltd?
- Nearbycare Ltd is run by Nearbycare Ltd.
- What is Nearbycare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 March 2026.