Care at Home Services (South East) Limited – Cranbrook
- Home care
- Dementia care
- Registered since 2023
- Crumbles, East Sussex, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
2 ratings
Rated Requires improvement at every inspection since 2020.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
5 of 80
rated home care services in East Sussex are rated Requires improvement, like this one.
Care at Home Services (South East) Limited – Cranbrook: inspection record
Rated Requires improvement in July 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: East Sussex Community Support Service (Good, 0.6 miles away) and Delore Care Eastbourne (Good, 0.8 miles away).
Nearest home care services:
- G East Sussex Community Support Service Good, 0.6 miles away
- G Delore Care Eastbourne Good, 0.8 miles away
- G Helping Hands Eastbourne Good, 0.8 miles away
- G Agincare UK Eastbourne Good, 0.9 miles away
- G Curant Care Good, 1.3 miles away
Questions to ask the service
- Safe was rated Requires improvement on 15 July 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 15 July 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care at Home Services (South East) LimitedBrand: Cera Care
- Ownership type
- Organisation
- Companies House number
- 05317196 (opens Companies House)
Care at Home Services (South East) Limited runs 15 services, all in the South East. 9 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Care at Home Services (South East) Limited
- G Beech Tree Total Care – Ashford Good. Home care, Kent
- G Beech Tree Total Care – Dover and Hythe Good. Home care, Kent
- G Care at Home Services (South East) Limited – Bentley Grange Good. Home care, East Sussex
- G Care at Home Services (South East) Limited – Bexhill, Hastings and Rother Good. Home care, East Sussex
See all 15 services run by Care at Home Services (South East) Limited
Getting help from East Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Sussex County Council
- Ask for a care needs assessment
- Phone: 0345 60 80 191, 8am to 8pm, 7 days a week (including bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: East Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Care at Home Services (South East) Limited – Cranbrook provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care at Home Services (South East) Limited – Cranbrook.
- When was Care at Home Services (South East) Limited – Cranbrook last inspected?
- The Care Quality Commission's latest rating for Care at Home Services (South East) Limited – Cranbrook was published on 15 July 2021.
- Who runs Care at Home Services (South East) Limited – Cranbrook?
- Care at Home Services (South East) Limited – Cranbrook is run by Care at Home Services (South East) Limited. It runs 15 services, all in the South East.
- What is Care at Home Services (South East) Limited – Cranbrook's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 15 July 2021.
Contact
- Phone
- 01323 397022
- Address
- 10 Pembury Road, Eastbourne, BN23 7FD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: East Sussex Community Support Service (Good, 0.6 miles away) and Delore Care Eastbourne (Good, 0.8 miles away).
Nearest home care services:
- G East Sussex Community Support Service Good, 0.6 miles away
- G Delore Care Eastbourne Good, 0.8 miles away
- G Helping Hands Eastbourne Good, 0.8 miles away
- G Agincare UK Eastbourne Good, 0.9 miles away
- G Curant Care Good, 1.3 miles away