London Borough Of Ealing
Home care, Ealing
Good
Rated on
Rating from the Care Quality Commission.
London Borough Of Ealing: inspection record
Rated Good in April 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in April 2025.
The latest rating was published 18 months ago.
How it compares locally
- One of 59 Good home care services in Ealing, out of 64 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 14 April 2025 (assessment visit 1 November 2024). Quoted under the Open Government Licence.
Date of assessment: 4 December to 15 January 2025. The service is a care at home service providing support to people living in their own homes. At the time of our inspection, the service supported 2 people requiring personal care.
People were protected and kept safe. Managers investigated incidents and concerns and took action to address them. Staff understood and managed risks to people. There were enough staff with the right skills, qualifications, and experience. Staff received the training and support they required to ensure the delivery of high-quality care. People were involved in assessments of their needs and in making decisions about their care. Their care plans were regularly reviewed to take account of changes in needs and preferences. Care was based on latest evidence and good practice. Staff treated people with kindness and compassion. They protected people’s privacy and dignity and respected their choices. People were able to make changes to their care and support if they so wished. The service provided information in formats people could understand. Staff ensured people understood their care plans to enable them to give informed consent to care. People received fair and equal treatment and were enabled to provide feedback about their care. The service worked to reduce health and care inequalities through staff training, information and feedback.
Read the full summary
The provider supported staff wellbeing. Managers were knowledgeable and supportive. Staff felt they were treated equally and could ask for support and advice at any time. Regular quality monitoring was carried out and there was a culture of continuous improvement.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Suite 616, Crown House, North Circular Road, Park Royal, London, NW10 7PN |
|---|---|
| Neighbourhood | North Acton, Ealing |
| Phone | 07859 233533 |
| Registered manager | Maryan Nur |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Aragsan Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13208937 (opens Companies House) |
Nearest alternatives
- G Allura Care Ltd Home care, less than 0.1 miles awayGood
- – Alpha Care and Support Services Limited Home care, less than 0.1 miles awayNo overall rating
- RI Areys Care Home care, less than 0.1 miles awayRequires improvement
- RI Exodus Homecare Agency Home care, less than 0.1 miles awayRequires improvement
- G H+B Homecare Services Home care, less than 0.1 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does London Borough Of Ealing provide nursing care?
- The Care Quality Commission's register does not list nursing care for London Borough Of Ealing.
- When was London Borough Of Ealing last inspected?
- The Care Quality Commission's latest rating for London Borough Of Ealing was published on 14 April 2025.
- Who runs London Borough Of Ealing?
- London Borough Of Ealing is run by Aragsan Care Ltd.
- What is London Borough Of Ealing's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 April 2025.