Steeple View
- Home care
- Dementia care
- Registered since 2011
- Stowmarket, Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2015, most recently Good in January 2022.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
108 of 141
rated home care services in Suffolk are rated Good, like this one.
Steeple View: inspection record
Rated Good in January 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Ocala Healthcare Good, 1.4 miles away
- G My Care at Home Limited Good, 1.5 miles away
- G Frantec Good, 1.8 miles away
- – Avenues East - Norfolk Not yet rated, 2 miles away
- G Avenues East - Services Good, 2 miles away
What inspectors found
From the Care Quality Commission's inspection report published 11 January 2022. Quoted under the Open Government Licence.
People felt safe with the care and support provided by the service. All staff had received safeguarding training and knew how to protect people from potential harm. Safeguarding policies and processes were in place.
Read the rest of CQC's summary
People were supported by a staff team who were safely recruited and who had the relevant training and qualifications to safely support them. Staffing and recruitment was a challenge, particularly considering the impact of the COVID-19 pandemic. Despite this, staff worked hard to ensure that people received their care calls as planned and no one missed any care.
People's care plans were detailed and person-centred. They included information on people's family, history, skills and interests.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Systems to monitor the quality and safety of the service were in place. Quality monitoring systems allowed for effective monitoring of the service by the provider.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Samantha Hayward
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 11 January 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- IP16460R (opens Companies House)
Orwell Housing Association Limited runs 17 services, all in the East of England. 17 are rated Good or Outstanding.
Other services run by Orwell Housing Association Limited
- G Beaumont House Good. Home care, Essex
- G Blackbourne View Good. Home care, Suffolk
- G Deben View Good. Home care, Suffolk
- G Emily Bray House Good. Home care, Suffolk
See all 17 services run by Orwell Housing Association Limited
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Steeple View provide nursing care?
- The Care Quality Commission's register does not list nursing care for Steeple View.
- When was Steeple View last inspected?
- The Care Quality Commission's latest rating for Steeple View was published on 11 January 2022.
- Who runs Steeple View?
- Steeple View is run by Orwell Housing Association Limited. It runs 17 services, all in the East of England.
- What is Steeple View's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 January 2022.
Contact
- Phone
- 01449 678514
- Address
- Reeds Way, Stowupland, Stowmarket, IP14 4BW Map (opens Google Maps)
Compare nearby
- G Ocala Healthcare Good, 1.4 miles away
- G My Care at Home Limited Good, 1.5 miles away
- G Frantec Good, 1.8 miles away
- – Avenues East - Norfolk Not yet rated, 2 miles away
- G Avenues East - Services Good, 2 miles away