Best Care Co

What inspectors found

From the Care Quality Commission's assessment published 18 May 2026 (assessment visit 7 April 2026). Quoted under the Open Government Licence.

1. Safe

   GGood Good

   Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

   This is the first assessment for this service. This key question has been rated good.
   This meant people were safe and protected from avoidable harm.

2. Effective

   GGood Good

   Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

   This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

3. Caring

   GGood Good

   Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

   This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

4. Responsive

   GGood Good

   Responsive – this means we looked for evidence that the provider met people’s needs.

   This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

5. Well-led

   GGood Good

   Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

   This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.