Comfort Call Bowmont House
- Home care
- Dementia care
- Registered since 2016
- Newcastle upon Tyne, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 37
rated home care services in Newcastle upon Tyne are rated Good, like this one.
Comfort Call Bowmont House: inspection record
Rated Good in December 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Great North Home Care Limited Good, 0.1 miles away
- – New Beginnings North East Ltd No overall rating, 1.3 miles away
- G Comfort Call - Kilbourn House Good, 1.6 miles away
- G Elderflower Care Services North East Good, 1.7 miles away
- RI Primary Care Recruitment Ltd Requires improvement, 1.7 miles away
About the service
From the Care Quality Commission's inspection report published 24 December 2019. Quoted under the Open Government Licence.
Comfort Call – Bowmont House is an extra care scheme providing care and support to older people living in their own flats in one larger building. There were 25 people in receipt of personal care at the time of inspection.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Emma Dixon
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 24 December 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Comfort Call LimitedBrand: City and County Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 05763279 (opens Companies House)
Comfort Call Limited runs 24 services in England, 9 of them in the North East. 18 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Comfort Call Limited
- G Comfort Call - Cheltenham Good. Home care, Gloucestershire, South West
- G Comfort Call - Kilbourn House Good. Home care, Newcastle upon Tyne
- G Comfort Call - Latham Court Good. Home care, Liverpool, North West
- G Comfort Call - Monica Court Good. Home care, Salford, North West
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does Comfort Call Bowmont House provide nursing care?
- The Care Quality Commission's register does not list nursing care for Comfort Call Bowmont House.
- When was Comfort Call Bowmont House last inspected?
- The Care Quality Commission's latest rating for Comfort Call Bowmont House was published on 24 December 2019.
- Who runs Comfort Call Bowmont House?
- Comfort Call Bowmont House is run by Comfort Call Limited. It runs 24 services in England, 9 of them in the North East.
- What is Comfort Call Bowmont House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 December 2019.
Contact
- Phone
- 0191 236 8068
- Address
- Bowmont House, Wagonway Drive, Newcastle Upon Tyne, NE13 9BL Map (opens Google Maps)
Compare nearby
- G Great North Home Care Limited Good, 0.1 miles away
- – New Beginnings North East Ltd No overall rating, 1.3 miles away
- G Comfort Call - Kilbourn House Good, 1.6 miles away
- G Elderflower Care Services North East Good, 1.7 miles away
- RI Primary Care Recruitment Ltd Requires improvement, 1.7 miles away