Prime Way Care Ltd London
Home care, Ealing
Good
Rated on
Rating from the Care Quality Commission.
Prime Way Care Ltd London: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2019. Rated Good in 2019 and July 2026.
It has been rated Good at every inspection since 2019. The latest rating was published 4 months ago.
How it compares locally
- One of 59 Good home care services in Ealing, out of 64 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 1 July 2026 (assessment visit 3 May 2026). Quoted under the Open Government Licence.
Date of assessment: 13 May 2026 and 14 May 2026
Prime Way Care Ltd London is a domiciliary care service. It provides personal care to people living in their own homes. At the time of our assessment, 72 people were receiving support with personal care. The service is registered to provide personal care to adults, children, people with dementia, mental health needs, sensory impairments and needs associated with substance misuse and people with a learning disability and/or a physical disability.
Read the full summary
This assessment was carried out due to the length of time since the previous assessment on 23 January 2019. The service was rated good at the assessment in 2019.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The provider was able to demonstrate they were meeting the principles of right support, right care, right culture. At the time of the assessment the service was not providing support for people with a learning disability.
The provider had systems for the investigation of incidents, accidents, complaints and safeguarding with lessons learned to make improvements shared with staff. Risk assessments were developed to provide staff with guidance of how to support the person. Medicines were managed safely and administered as prescribed. The provider had a recruitment process which enabled them to identify appropriate staff.
Assessments of people’s care needs were completed, and care plans were reviewed regularly. Staff completed a range of training courses to develop their knowledge and skills to meet people’s care needs.
Staff felt they were supported by senior staff and the registered manager. The provider working in partnership with other organisations. The provider had a number of audits they used to monitor the service and implement improvements when identified.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Fifth Floor , Crown House, North Circular Road, London, NW10 7PN |
|---|---|
| Neighbourhood | North Acton, Ealing |
| Phone | 020 3865 9985 |
| Website | www.primewaycare.com |
| Registered manager | Mohamed Yassin |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 23 January 2019 (opens the Care Quality Commission website) Latest assessment published 1 July 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Prime Way Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08991842 (opens Companies House) |
Prime Way Care Ltd runs 3 services in London. 1 is rated Good or Outstanding and 2 have no rating yet.
Other services run by Prime Way Care Ltd
- – Prime Way Care Ltd (Islington) Home care, IslingtonNot yet rated
- – Prime Way Care South London Home care, LambethNot yet rated
Nearest alternatives
- G Allura Care Ltd Home care, less than 0.1 miles awayGood
- – Alpha Care and Support Services Limited Home care, less than 0.1 miles awayNo overall rating
- RI Areys Care Home care, less than 0.1 miles awayRequires improvement
- RI Exodus Homecare Agency Home care, less than 0.1 miles awayRequires improvement
- G H+B Homecare Services Home care, less than 0.1 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Prime Way Care Ltd London provide nursing care?
- The Care Quality Commission's register does not list nursing care for Prime Way Care Ltd London.
- When was Prime Way Care Ltd London last inspected?
- The Care Quality Commission's latest rating for Prime Way Care Ltd London was published on 1 July 2026.
- Who runs Prime Way Care Ltd London?
- Prime Way Care Ltd London is run by Prime Way Care Ltd. It runs 3 services in London.
- What is Prime Way Care Ltd London's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 July 2026.