Atfield House
Care home with nursing, Hounslow, 68 beds
Good
Rated on
Rating from the Care Quality Commission.
Atfield House: inspection record
Rated Good in September 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Good in 2016, 2017, 2019 and September 2023.
It has been rated Good at every inspection since 2016. The latest rating was published about 3 years ago.
How it compares locally
- One of 22 Good care homes in Hounslow, out of 28 with a rating.
- Larger than 9 in 10 care homes in Hounslow.
About the service
From the Care Quality Commission's inspection report published 5 September 2023. Quoted under the Open Government Licence.
Atfield House is part of Barchester Healthcare Homes Limited and is registered for 68 people. It is a care home with nursing that accommodates people with dementia care needs and people with frail elderly care needs across three units. At the time of the inspection 63 people were using the service.
What inspectors found
People received a high level of person-centred care and were supported to have choice and control. Staff spent time identifying people's needs and wishes so they understood what a good quality of life might look like to the person. By identifying activities people could engage in, and that they were interested in, the service improved people's quality of life by developing their confidence and providing a sense of purpose. This motivated people to try new things which contributed to their independence, self-esteem and feeling good.
The provider received feedback from people using the service about what activities they would like to participate in, and a number of activities were available to help people choose an activity that was meaningful to them. People were supported to maintain links with family and friends, and we observed visitors during the inspection.
Read the full summary
Staff were well trained in providing end of life care to help ensure people were cared for in a dignified and caring way. Families were also supported at this time so they could focus on being with their relative and not have to worry about the person's care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider had systems in place to help safeguard people from the risk of abuse. Staff completed training on how to recognise safeguarding concerns and they knew how to respond appropriately. Risks to people's wellbeing had been identified and assessed. Medicines were managed and administered safely. Safe recruitment procedures were followed and there were enough staff to meet people's needs. Safe infection prevention and control procedures were followed to help protect people from the risk of infection.
The provider had processes to monitor, manage and improve service delivery and to improve the care and support provided to people. People using the service and staff reported the registered manager was approachable and promoted an open work environment. Clear leadership contributed to people and staff being positive about the management of the home and feeling valued and respected.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | St Johns Road, Isleworth, TW7 6UH |
|---|---|
| Phone | 020 8560 3994 |
| Website | www.barchester.com |
| Registered manager | Isaac Soliman |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 11 inspection reports, latest 5 September 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Barchester Healthcare Homes LimitedBrand: Barchester Healthcare |
|---|---|
| Ownership type | Organisation |
| Companies House number | 02849519 (opens Companies House) |
Barchester Healthcare Homes Limited runs 14 services in London. 13 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Barchester Healthcare Homes Limited
- G Cheverton Lodge Care home with nursing, IslingtonGood
- G Derham House Care home with nursing, HaveringGood
- G Hugh Myddelton House Care home with nursing, EnfieldGood
- G Lynde House Care home with nursing, Richmond upon ThamesGood
- G Magnolia Court Care home with nursing, BarnetGood
- G Park View Care home with nursing, Barking and DagenhamGood
See all 14 services run by Barchester Healthcare Homes Limited
Nearest alternatives
- G 46 The Grove Care home, 0.5 miles awayGood
- G 48 The Grove Care home, 0.5 miles awayGood
- O No 36 Care home, 0.5 miles awayOutstanding
- – Charlotte House Care home with nursing, 0.5 miles awayNot yet rated
- G Spring Grove Road Care home, 0.6 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does Atfield House provide nursing care?
- Yes. The Care Quality Commission lists Atfield House as a care home with nursing.
- How many beds does Atfield House have?
- The Care Quality Commission's register lists 68 beds at Atfield House.
- When was Atfield House last inspected?
- The Care Quality Commission's latest rating for Atfield House was published on 5 September 2023.
- Who runs Atfield House?
- Atfield House is run by Barchester Healthcare Homes Limited. It runs 14 services in London.
- What is Atfield House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 September 2023.