46 The Grove
Care home, Hounslow, 7 beds
Good
Rated on
Rating from the Care Quality Commission.
46 The Grove: inspection record
Rated Good in July 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Good in 2016 and 2018, then Requires improvement in 2021, then Good in July 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 22 Good care homes in Hounslow, out of 28 with a rating.
- Smaller than 8 in 10 care homes in Hounslow.
About the service
From the Care Quality Commission's inspection report published 29 July 2022. Quoted under the Open Government Licence.
46 The Grove is a care home providing personal care and accommodation for up to seven people with learning disabilities and/or autism. 46 The Grove is part of Consensus Support Services Limited, a provider with care services across England and Wales. At the time of the inspection seven people were living at the service.
What inspectors found
The service was able to demonstrate how they were meeting some of underpinning principles of right support, right care, right culture. This was a focused inspection and we did not look at all aspects of care and support. They demonstrated they were meeting the areas reviewed as part of our inspection.
Right Support Staff supported people to make choice and be independent. People were supported by staff to pursue their interests. Staff supported people to achieve their aspirations and goals. Staff did everything they could to avoid restraining people. Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcome.
Read the full summary
Right Care Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it. The service had enough appropriately skilled staff to meet people's needs and keep them safe. People could communicate with staff and understand information given to them because staff supported them consistently and understood their individual communication needs. People's care, treatment and support plans reflected their range of needs and this promoted their wellbeing and enjoyment of life. People received care that supported their needs and aspirations, was focused on their quality of life, and followed best practice. People could take part in activities and pursue interests that were tailored to them. The service gave people opportunities to try new activities that enhanced and enriched their lives. Staff supported and enabled people to take positive risks.
Right culture People received good quality care, support and treatment because trained staff and specialists could meet their needs and wishes. Staff knew and understood people well and were responsive. Staff evaluated the quality of support provided to people, involving the person, their families and other professionals as
appropriate.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 46 The Grove, Isleworth, TW7 4JF |
|---|---|
| Neighbourhood | Osterley, Hounslow |
| Phone | 07774 676333 |
| Registered manager | Andreea Sosa Jaime |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 7 inspection reports, latest 29 July 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Consensus Support Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04081379 (opens Companies House) |
Consensus Support Services Limited runs 9 services in London. 9 are rated Good or Outstanding.
Other services run by Consensus Support Services Limited
- G 31 King Edwards Grove Care home, Richmond upon ThamesGood
- G 48 The Grove Care home, HounslowGood
- G 82 Bear Road Care home, HounslowGood
- G 89 Hampton Road East Care home, HounslowGood
- G 89a Hampton Road East Care home, HounslowGood
- G Brighton Road Care home, CroydonGood
See all 9 services run by Consensus Support Services Limited
Nearest alternatives
- G 48 The Grove Care home, less than 0.1 miles awayGood
- O No 36 Care home, less than 0.1 miles awayOutstanding
- O LD Care - Moreton Avenue Care home, 0.2 miles awayOutstanding
- G Spring Grove Road Care home, 0.2 miles awayGood
- G Atfield House Care home with nursing, 0.5 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does 46 The Grove provide nursing care?
- No. The Care Quality Commission lists 46 The Grove as a care home without nursing.
- How many beds does 46 The Grove have?
- The Care Quality Commission's register lists 7 beds at 46 The Grove.
- When was 46 The Grove last inspected?
- The Care Quality Commission's latest rating for 46 The Grove was published on 29 July 2022.
- Who runs 46 The Grove?
- 46 The Grove is run by Consensus Support Services Limited. It runs 9 services in London.
- What is 46 The Grove's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 July 2022.