89a Hampton Road East
Care home, Hounslow, 7 beds
Good
Rated on
Rating from the Care Quality Commission.
89a Hampton Road East: inspection record
Rated Good in October 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, then Requires improvement in 2019, then Good in October 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 22 Good care homes in Hounslow, out of 28 with a rating.
- Smaller than 8 in 10 care homes in Hounslow.
About the service
From the Care Quality Commission's inspection report published 22 October 2022. Quoted under the Open Government Licence.
89a Hampton Road East is a care home that is registered to provide personal care for up to seven people aged 18 and over. It supports people with a learning disability and mental health needs. At the time of the inspection seven people were living at the home. People had their own bedrooms with ensuite bathrooms. They shared the kitchen, dining room, laundry facilities, garden and two living rooms. A team of support staff supported people during the day and overnight.
What inspectors found
The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture. This was a focused inspection and we did not look at all aspects of care and support. They demonstrated they were meeting the areas reviewed as part of our inspection.
Right Support The service supported people to have the maximum possible choice, independence and control over their own lives. Staff focused on people's strengths and promoted what they could do, so people had a fulfilling and meaningful everyday life. They supported people to pursue their interests, develop new skills and achieve their aspirations and goals. Relatives praised the service highly and one told us, "I think they are fantastic and I feel lucky we found them." Staff found creative ways to promote people's independence, learning and involvement in the community. They supported people to play an active role in maintaining their own health and wellbeing. The service involved people and their families in discussions about how they received support, including support to travel wherever they needed to go. People had a choice about their living environment and were able to personalise their rooms.
Read the full summary
Right Care Staff promoted equality and diversity in their support for people. They understood people's cultural needs and provided culturally appropriate care. People's care, treatment and support plans reflected their range of needs and this promoted their wellbeing and enjoyment of life. People received care that supported their needs and aspirations, was focused on their quality of life, and followed best practice. People could take part in activities and pursue interests that were tailored to them. The service gave people opportunities to try new activities that enhanced and enriched their lives. Staff and people cooperated to assess risks people might face. Where appropriate, staff encouraged and enabled people to take positive risks.
Right Culture
Relatives and professionals said the home was managed well. People led inclusive and empowered lives because of the ethos, values, attitudes and behaviours of the management and staff. People received good quality care, support and treatment because trained staff and specialists could meet their needs and wishes. Staff knew and understood people well and were responsive, supporting their aspirations to live a quality life of their choosing. People's quality of life was enhanced by the service's culture of improvement and inclusivity. Staff valued and acted upon people's views.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 89a Hampton Road East, Feltham, TW13 6JB |
|---|---|
| Phone | 020 8783 0044 |
| Registered manager | Steven Fisher |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 22 October 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Consensus Support Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04081379 (opens Companies House) |
Consensus Support Services Limited runs 9 services in London. 9 are rated Good or Outstanding.
Other services run by Consensus Support Services Limited
- G 31 King Edwards Grove Care home, Richmond upon ThamesGood
- G 46 The Grove Care home, HounslowGood
- G 48 The Grove Care home, HounslowGood
- G 82 Bear Road Care home, HounslowGood
- G 89 Hampton Road East Care home, HounslowGood
- G Brighton Road Care home, CroydonGood
See all 9 services run by Consensus Support Services Limited
Nearest alternatives
- G 89 Hampton Road East Care home, less than 0.1 miles awayGood
- G United Response - The Swallows 183 -189 Hanworth Road Care home, 0.5 miles awayGood
- G Elysium Care Partnerships Limited - 78 Park Road Care home, 0.6 miles awayGood
- G 82 Bear Road Care home, 0.7 miles awayGood
- G Marling Court Care home, 0.7 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does 89a Hampton Road East provide nursing care?
- No. The Care Quality Commission lists 89a Hampton Road East as a care home without nursing.
- How many beds does 89a Hampton Road East have?
- The Care Quality Commission's register lists 7 beds at 89a Hampton Road East.
- When was 89a Hampton Road East last inspected?
- The Care Quality Commission's latest rating for 89a Hampton Road East was published on 22 October 2022.
- Who runs 89a Hampton Road East?
- 89a Hampton Road East is run by Consensus Support Services Limited. It runs 9 services in London.
- What is 89a Hampton Road East's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 October 2022.