89 Hampton Road East
Care home, Hounslow, 7 beds
Good
Rated on
Rating from the Care Quality Commission.
89 Hampton Road East: inspection record
Rated Good in February 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Requires improvement in 2016, then Good in 2017, 2020 and February 2025.
The latest rating was published 20 months ago.
How it compares locally
- One of 22 Good care homes in Hounslow, out of 28 with a rating.
- Smaller than 8 in 10 care homes in Hounslow.
What inspectors found
From the Care Quality Commission's assessment published 24 February 2025 (assessment visit 7 January 2025). Quoted under the Open Government Licence.
89 Hampton Road East is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. 89 Hampton Road East is a care home without nursing care. CQC regulates both the premises, and the care provided, and both were looked at during this inspection. The service is for up to 7 adults with a learning disability. At the time of our assessment, 7 people were living at the service.
Date of assessment: 11 and 12 February 2025. We carried out an unannounced visit to the service on 11 February and spoke with relatives of people who lived at the service on 12 February 2025.
Read the full summary
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
The provider demonstrated they were meeting the principles of right support, right care, right culture. People were treated as individuals and able to make choices about their lives. The staff knew people well and had good relationships with them. Not everyone could use words to communicate. The staff found ways to ensure people were able to understand them and be understood. The staff supported people in the least restrictive way and promoted their independence. Staff understood ways to ensure people felt supported and safe which reflected their individual needs.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question good. At this assessment, the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last inspection we rated this key question good. At this assessment, the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. At our last inspection we rated this key question good. At this assessment, the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. At our last inspection we rated this key question good. At this assessment, the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question good. At this assessment, the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 89 Hampton Road East, Feltham, TW13 6JB |
|---|---|
| Registered manager | Steven Fisher |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 9 inspection reports, latest 7 January 2020 (opens the Care Quality Commission website) Latest assessment published 24 February 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Consensus Support Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04081379 (opens Companies House) |
Consensus Support Services Limited runs 9 services in London. 9 are rated Good or Outstanding.
Other services run by Consensus Support Services Limited
- G 31 King Edwards Grove Care home, Richmond upon ThamesGood
- G 46 The Grove Care home, HounslowGood
- G 48 The Grove Care home, HounslowGood
- G 82 Bear Road Care home, HounslowGood
- G 89a Hampton Road East Care home, HounslowGood
- G Brighton Road Care home, CroydonGood
See all 9 services run by Consensus Support Services Limited
Nearest alternatives
- G 89a Hampton Road East Care home, less than 0.1 miles awayGood
- G United Response - The Swallows 183 -189 Hanworth Road Care home, 0.5 miles awayGood
- G Elysium Care Partnerships Limited - 78 Park Road Care home, 0.6 miles awayGood
- G 82 Bear Road Care home, 0.7 miles awayGood
- G Marling Court Care home, 0.7 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does 89 Hampton Road East provide nursing care?
- No. The Care Quality Commission lists 89 Hampton Road East as a care home without nursing.
- How many beds does 89 Hampton Road East have?
- The Care Quality Commission's register lists 7 beds at 89 Hampton Road East.
- When was 89 Hampton Road East last inspected?
- The Care Quality Commission's latest rating for 89 Hampton Road East was published on 24 February 2025.
- Who runs 89 Hampton Road East?
- 89 Hampton Road East is run by Consensus Support Services Limited. It runs 9 services in London.
- What is 89 Hampton Road East's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 February 2025.