82 Bear Road
Care home, Hounslow, 5 beds
Good
Rated on
Rating from the Care Quality Commission.
82 Bear Road: inspection record
Rated Good in September 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, 2017 and September 2023.
It has been rated Good at every inspection since 2016. The latest rating was published about 3 years ago.
How it compares locally
- One of 22 Good care homes in Hounslow, out of 28 with a rating.
- Smaller than 9 in 10 care homes in Hounslow.
About the service
From the Care Quality Commission's inspection report published 23 September 2023. Quoted under the Open Government Licence.
82 Bear Road is a care home for up to 5 people with a learning disability. The home was originally set up as a specialist service for people with Prader Willi Syndrome (a genetic condition leading to learning and physical disabilities as well as characterised by excessive appetite). However, the home also catered for people with learning disabilities who did not have this condition. At the time of the inspection, 4 people were living at the service.
What inspectors found
The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture.
Right Support Staff supported people to have the maximum possible choice, control, and independence. Staff focused to people's strengths and supported people to have fulfilling and meaningful lives. Staff supported people to pursue their interests and to achieve goals. People were cared for in a safe, clean and well equipped, environment. The service made reasonable adjustments to support people to make choices. People were supported to access health and social care support. People were supported to have their medicines safely and as prescribed.
Read the full summary
Right Care Staff treated people well and promoted equality and diversity. People received kind and compassionate care. Staff understood how to protect people from abuse and poor care. There were enough suitably trained and skilled staff. People could communicate with staff who supported them with their individual communication needs. People could take part in activities which were tailored to them.
Right culture People led inclusive lives and were empowered by the attitude of management and staff. People received good quality care and support. Staff understood best practice for supporting people with learning disabilities. People and their representatives were involved in planning care and making choices. Staff evaluated the quality of support and made adjustments to reflect people's needs and wishes.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported
this practice.
For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 82 Bear Road, Feltham, TW13 6RG |
|---|---|
| Phone | 020 8744 5211 |
| Website | www.consensussupport.com |
| Registered manager | Cara Hoyland |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 23 September 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Consensus Support Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04081379 (opens Companies House) |
Consensus Support Services Limited runs 9 services in London. 9 are rated Good or Outstanding.
Other services run by Consensus Support Services Limited
- G 31 King Edwards Grove Care home, Richmond upon ThamesGood
- G 46 The Grove Care home, HounslowGood
- G 48 The Grove Care home, HounslowGood
- G 89 Hampton Road East Care home, HounslowGood
- G 89a Hampton Road East Care home, HounslowGood
- G Brighton Road Care home, CroydonGood
See all 9 services run by Consensus Support Services Limited
Nearest alternatives
- G Marling Court Care home, 0.6 miles awayGood
- G 89 Hampton Road East Care home, 0.7 miles awayGood
- G 89a Hampton Road East Care home, 0.7 miles awayGood
- G United Response - The Swallows 183 -189 Hanworth Road Care home, 0.7 miles awayGood
- G Tudor Avenue Residential Care Home Care home, 1 mile awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does 82 Bear Road provide nursing care?
- No. The Care Quality Commission lists 82 Bear Road as a care home without nursing.
- How many beds does 82 Bear Road have?
- The Care Quality Commission's register lists 5 beds at 82 Bear Road.
- When was 82 Bear Road last inspected?
- The Care Quality Commission's latest rating for 82 Bear Road was published on 23 September 2023.
- Who runs 82 Bear Road?
- 82 Bear Road is run by Consensus Support Services Limited. It runs 9 services in London.
- What is 82 Bear Road's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 September 2023.