Rated Care Homes

St Agnells House

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    First rated Requires improvement in 2015, most recently Good in February 2018.

  • 9 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 153 of 210

    rated care homes in Hertfordshire are rated Good, like this one.

St Agnells House: inspection record

Care home, 8 beds, Hertfordshire

Rated Good in February 2018.

St Agnells House: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Westbrook House Good, 0.1 miles away
  2. G
    Queensway House Good, 1 mile away
  3. RI
    Cherry Tree Manor Requires improvement, 1.5 miles away
  4. O
    St Pauls Care Centre Outstanding, 1.5 miles away
  5. G

See all care homes in Hertfordshire

See all care homes in Water End

What inspectors found

From the Care Quality Commission's inspection report published 23 February 2021. Quoted under the Open Government Licence.

St Agnells House provides accommodation for up to eight people with learning and physical disabilities. At the time of the inspection there were six people living at the home.

Read the rest of CQC's summary

We found the following examples of good practice.

Staff followed national guidance in wearing their Personal Protective Equipment (PPE) and had training in infection prevention and control(IPC).

Visitors were not allowed in the home but people were supported to stay in touch with their family through video calls.

People had care plans in place and risk assessments to help staff support them safely in case of an outbreak.

There were permanent staff working at the service and contingency planning was in place to ensure shifts could be covered in case staff had to be self-isolating.

The five questions we ask about services and what we found

Questions to ask when you visit

  1. The last rating is 9 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Learning disabilities or autistic spectrum disorder, Physical Disability

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

8 inspection reports, latest 23 February 2021. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Caretech Community Services (No.2) LimitedBrand: CareTech Community Services
Ownership type
Organisation
Companies House number
03894564 (opens Companies House)

Caretech Community Services (No.2) Limited runs 24 services in England, 9 of them in the East of England. 22 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.

Other services run by Caretech Community Services (No.2) Limited

  1. O
    The Goodwins Outstanding. Care home, Kent, South East
  2. G
    Albert House Good. Care home, Bedford
  3. G
    Ashwood Place Good. Care home, Hertfordshire
  4. G

See all 24 services run by Caretech Community Services (No.2) Limited

Getting help from Hertfordshire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does St Agnells House provide nursing care?
No. The Care Quality Commission lists St Agnells House as a care home without nursing.
How many beds does St Agnells House have?
The Care Quality Commission's register lists 8 beds at St Agnells House.
When was St Agnells House last inspected?
The Care Quality Commission's latest rating for St Agnells House was published on 14 February 2018.
Who runs St Agnells House?
St Agnells House is run by Caretech Community Services (No.2) Limited. It runs 24 services in England, 9 of them in the East of England.
What is St Agnells House's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 14 February 2018.

Contact

Phone
01442 215805
Address
Cupid Green Lane, Hemel Hempstead, HP2 7HH Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Westbrook House Good, 0.1 miles away
  2. G
    Queensway House Good, 1 mile away
  3. RI
    Cherry Tree Manor Requires improvement, 1.5 miles away
  4. O
    St Pauls Care Centre Outstanding, 1.5 miles away
  5. G

See all care homes in Hertfordshire

See all care homes in Water End