Time Court Residential and Nursing Home

Time Court Residential and Nursing Home is a care home providing personal and nursing care to 50 people aged 65 and over at the time of the inspection. The service can support up to 56 people.

People's care, treatment and support promoted a good quality of life. Assessments had taken account of people choices. People were supported to access the healthcare services they needed. There were arrangements to ensure that people's nutritional needs were met. People's dietary requirements, likes and dislikes were assessed and known to staff. However, the environment was not fully adapted to meet the specific needs of people with dementia. We have made a recommendation for the service to seek advice regarding this. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. When people were unable to make decisions about their care and support, the principles of the Mental Capacity Act (2005) were followed.

People were protected from abuse and avoidable harm. Staff understood different types of abuse, which meant they could spot the signs of abuse and report accurately to relevant authorities. There were also effective systems and processes in place to minimise risks to people. Each person's care plan had several risk assessments and measures to reduce risk. People told us they received their medicines on time and as prescribed.