Alina Homecare Cheltenham & Cotswolds
- Home care
- Dementia care
- Registered since 2021
- Innsworth, Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
90 of 114
rated home care services in Gloucestershire are rated Good, like this one.
Alina Homecare Cheltenham & Cotswolds: inspection record
Rated Good in December 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Caremark Cheltenham and Tewkesbury Good, less than 0.1 miles away
- G Bramble Home Care Limited Good, 0.4 miles away
- RI Benhall Care Requires improvement, 2 miles away
- G Care at Home Good, 2 miles away
- G Richmond Village Cheltenham DCA Good, 2 miles away
About the service
From the Care Quality Commission's inspection report published 29 December 2022. Quoted under the Open Government Licence.
Alina Homecare–Cheltenham is a domiciliary care service providing the regulated activity of personal care. At the time of our inspection there were 9 people using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People received person-centred care from staff who were caring and knew people well.
Read the rest of CQC's summary
People's needs had been comprehensively assessed to ensure the service could meet their support requirements. The emotional and social needs of people were considered as part of their assessment and ongoing care reviews. People's care plans provided staff with the information they needed to support people safely and effectively.
Systems were in place to safeguard people and to manage their personal risks. Staff were aware of their role to report any safeguarding concerns or changes in people's health and well-being.
Sufficient numbers of safely recruited staff were available to support people. Contingency plans were in place to support people in the event of staff shortages or an emergency such as poor weather. People told us staff were reliable and communicated with them if they were running late.
Staff were trained and supported to carry out their role. The personal development and well-being of staff was valued and promoted by the provider and registered manager.
People and their relatives told us staff were kind and care was delivered in line with their choices and preferences. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The views and feedback from staff and people who use the service was valued by the registered manager to help them drive improvements.
The provider and registered manager operated a number of quality monitoring systems which helped identify concerns, trends and drive improvement. Accidents, incidents and near misses were recorded and regularly reviewed. Lessons were learnt and improvements were made when incidents occurred.
At the time of the inspection, the location did not care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jessica Thompson
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 29 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Alina Homecare Services LimitedBrand: Alina Homecare
- Ownership type
- Organisation
- Companies House number
- 11714388 (opens Companies House)
Alina Homecare Services Limited runs 35 services in England, 11 of them in the South West. 16 are rated Good or Outstanding and 19 have no rating yet.
Other services run by Alina Homecare Services Limited
- G Alina Homecare - Andover Good. Home care, Hampshire, South East
- G Alina Homecare - Brentwood Good. Home care, Essex, East of England
- G Alina Homecare - Bristol South Good. Home care, South Gloucestershire
- G Alina Homecare - Cambridge Good. Home care, Cambridgeshire, East of England
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Alina Homecare Cheltenham & Cotswolds provide nursing care?
- The Care Quality Commission's register does not list nursing care for Alina Homecare Cheltenham & Cotswolds.
- When was Alina Homecare Cheltenham & Cotswolds last inspected?
- The Care Quality Commission's latest rating for Alina Homecare Cheltenham & Cotswolds was published on 29 December 2022.
- Who runs Alina Homecare Cheltenham & Cotswolds?
- Alina Homecare Cheltenham & Cotswolds is run by Alina Homecare Services Limited. It runs 35 services in England, 11 of them in the South West.
- What is Alina Homecare Cheltenham & Cotswolds's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 December 2022.
Contact
- Phone
- 01242 303222
- Address
- Office 16, Lancaster Centre, Meteor Business Park,, Gloucester, GL2 9QL Map (opens Google Maps)
Compare nearby
- G Caremark Cheltenham and Tewkesbury Good, less than 0.1 miles away
- G Bramble Home Care Limited Good, 0.4 miles away
- RI Benhall Care Requires improvement, 2 miles away
- G Care at Home Good, 2 miles away
- G Richmond Village Cheltenham DCA Good, 2 miles away