Poplar House
- Home care
- Dementia care
- Registered since 2023
- Bowers Gifford, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
2 ratings
Rated Good at every inspection since 2016.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
Poplar House: inspection record
Rated Good in February 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Remaj Care Good, 0.3 miles away
- – Stormwaves Care Limited Not yet rated, 0.7 miles away
- – Guardian Homecare (Basildon) No overall rating, 0.8 miles away
- G London Care (Basildon) Good, 0.8 miles away
- G South Essex Domiciliary Care Good, 0.8 miles away
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Marilyn Lazell
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Hales Group LimitedBrand: Hales Group Ltd
- Ownership type
- Organisation
- Companies House number
- 03756814 (opens Companies House)
Hales Group Limited runs 23 services in England, 9 of them in the East of England. 9 are rated Good or Outstanding and 14 have no rating yet.
Other services run by Hales Group Limited
- G Hales Group Limited - Grimsby Good. Home care, North East Lincolnshire, Yorkshire and the Humber
- G Hales Group Limited - Hull Good. Home care, Hull, Yorkshire and the Humber
- G Hales Group Limited - Peterborough Good. Home care, Peterborough
- G Hales Group Limited - Rotherham Good. Home care, Rotherham, Yorkshire and the Humber
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Poplar House provide nursing care?
- The Care Quality Commission's register does not list nursing care for Poplar House.
- When was Poplar House last inspected?
- The Care Quality Commission's latest rating for Poplar House was published on 13 February 2019.
- Who runs Poplar House?
- Poplar House is run by Hales Group Limited. It runs 23 services in England, 9 of them in the East of England.
- What is Poplar House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 February 2019.
Contact
- Phone
- 01268 267011
- Address
- Poplar House, Rectory Road, Pitsea, Basildon, SS13 1FG Map (opens Google Maps)
Compare nearby
- G Remaj Care Good, 0.3 miles away
- – Stormwaves Care Limited Not yet rated, 0.7 miles away
- – Guardian Homecare (Basildon) No overall rating, 0.8 miles away
- G London Care (Basildon) Good, 0.8 miles away
- G South Essex Domiciliary Care Good, 0.8 miles away