Guardian Homecare (Basildon)
- Home care
- Dementia care
- Registered since 2015
- Bowers Gifford, Essex, East of England
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
2 years
since the latest rating was published.
91%
of rated home care services in Essex are Good or Outstanding (86% across the East of England, 88% across England).
Guardian Homecare (Basildon): inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: London Care (Basildon) (Good, less than 0.1 miles away) and South Essex Domiciliary Care (Good, less than 0.1 miles away).
Nearest home care services:
- G London Care (Basildon) Good, less than 0.1 miles away
- G South Essex Domiciliary Care Good, less than 0.1 miles away
- G 3 Broadway Chambers Good, 0.1 miles away
- RI Ros and Mos House Support Ltd Requires improvement, 0.1 miles away
- – Stormwaves Care Limited Not yet rated, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 15 August 2024 (assessment visit 16 April 2024). Quoted under the Open Government Licence.
Guardian Home Care is a domiciliary care agency, at the time of our assessment they were supporting approximately 122 people with a regulated activity of personal care. The assessment took place from the 25 April to 13 May 2024. The assessment was completed to follow up on the last inspection to see if improvements had been made. We found improvements had been made to the management of medicines and governance arrangements and the service was no longer in breach of the regulations.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. Risks were assessed and people were supported to make choices that balanced risks of harm with positive choices about their lives. Staff had been supported to complete training and develop the skills they needed to support people safely. There were enough staff to meet people’s needs. Staff were employed after the appropriate recruitment checks were completed.
-
Well-led
Good
There was a positive culture at the service. The registered manager and staff had worked collaboratively to make improvements to care provision. Governance and management systems, information about risks, performance, and outcomes were now used effectively to drive improvements. Staff were positive about their roles and the support they received from the senior team.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Wendy Thompson
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services, Shared Lives, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 13 April 2023. Latest assessment published 15 August 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Guardian Homecare UK LtdBrand: City and County Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 04014602 (opens Companies House)
Guardian Homecare UK Ltd runs 10 services in England, 1 of them in the East of England. 8 are rated Good or Outstanding and 2 have no rating yet.
Other services run by Guardian Homecare UK Ltd
- G Guardian Homecare (Blackburn) Good. Home care, Blackburn with Darwen, North West
- G Guardian Homecare (Greenbrook House) Good. Home care, Lancashire, North West
- G Guardian Homecare (Lighthouse View) Good. Home care, Lancashire, North West
- G Guardian Homecare (Morecambe) Good. Home care, Lancashire, North West
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Guardian Homecare (Basildon) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Guardian Homecare (Basildon).
- When was Guardian Homecare (Basildon) last inspected?
- The Care Quality Commission's latest rating for Guardian Homecare (Basildon) was published on 15 August 2024.
- Who runs Guardian Homecare (Basildon)?
- Guardian Homecare (Basildon) is run by Guardian Homecare UK Ltd. It runs 10 services in England, 1 of them in the East of England.
- What is Guardian Homecare (Basildon)'s CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01268 585820
- Address
- 1st Floor, Pembroke House, 11 Northlands Pavement, Pitsea, Basildon, SS13 3DU Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: London Care (Basildon) (Good, less than 0.1 miles away) and South Essex Domiciliary Care (Good, less than 0.1 miles away).
Nearest home care services:
- G London Care (Basildon) Good, less than 0.1 miles away
- G South Essex Domiciliary Care Good, less than 0.1 miles away
- G 3 Broadway Chambers Good, 0.1 miles away
- RI Ros and Mos House Support Ltd Requires improvement, 0.1 miles away
- – Stormwaves Care Limited Not yet rated, 0.4 miles away