The Winsor Nursing Home

Since the last inspection there had been improvements to social stimulation offered to people. There was a variety of activities and events which people could join in with.

Staff morale was good which created a nice atmosphere for people to live in. People told us staff were always happy and friendly. Visitors said they were always made welcome.

People received their medicines safely from trained nurses who had their competency assessed on a regular basis.

There were enough staff to ensure people received care and support promptly when they needed or requested it.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were able to make choices about their day to day lives and follow their preferred routines.

Each person had a care plan which had been personalised to take account of their needs and wishes. This helped to make sure staff had the information they needed to provide person centred care.

The provider had effective systems to monitor quality and plan ongoing improvements.