Rated Care Homes

Home care in Norwich

Every home care service registered in Norwich, with its rating from the Care Quality Commission and how that rating has changed.

Norwich is in Norfolk, the East of England. See all home care services in Norfolk

Ratings updated 2 November 2026. Every rating is the Care Quality Commission's.

Norwich has 28 home care services currently providing care. 22 support people living with dementia. 82% of those with a rating are rated Good or Outstanding, compared with 77% across Norfolk.

Best-rated home care in Norwich

Ranked by CQC rating, then by most recent inspection. No service pays to appear here.

  1. G Good
    Roster Home Care Ltd - Norwich Office Home care
    Rated
  2. G Good
    Your Priority Healthcare Limited Home care
    Rated
  3. G Good
    Availl (Norwich) Home care
    Rated
  4. G Good
    Leaf Care Services - Norwich West and South Norfolk Home care
    Rated
  5. G Good
    Eagles Recruitment and Healthcare Home care
    Rated
  6. G Good
    Prevail Healthcare Home care
    Rated
  7. G Good
    Trust Care Agency Home care
    Rated
  8. G Good
    Helping Hands Norwich Home care
    Rated
  9. G Good
    NCC Swift Response Home care
    Rated
  10. G Good
    Floating Support City Home care
    Rated

All home care services in Norwich

Places are based on Ordnance Survey place names. A service is listed under the nearest named place in its council area.

29 home care services

  1. G Good
    Availl (Norwich) Home care
    NR1 1BY Rated
  2. G Good
    Doughtys Home care
    NR3 1BP Rated
  3. G Good
    Eagles Recruitment and Healthcare Home care
    NR3 1YE Rated
  4. G Good
    Floating Support City Home care
    NR3 3BP Rated
  5. G Good
    Helping Hands Norwich Home care
    NR2 4HT Rated
  6. G Good
    Leaf Care Services - Norwich West and South Norfolk Home care
    NR2 4HH Rated
  7. G Good
    NCC Swift Response Home care
    NR1 2SQ Rated
  8. G Good
    Prestige Nursing Norwich Home care
    NR1 3PN Rated
  9. G Good
    Prevail Healthcare Home care
    NR3 1JU Rated
  10. G Good
    Roster Home Care Ltd - Norwich Office Home care
    NR1 3HQ Rated
  11. G Good
    Swanton Community Services Norfolk Home care
    NR3 4SL Rated
  12. G Good
    Trust Care Agency Home care
    NR1 1RB Rated
  13. G Good
    Ur Choice Care Limited Home care
    NR3 1JU Rated
  14. G Good
    Your Priority Healthcare Limited Home care
    NR3 2DG Rated
  15. RI Requires improvement
    First Choice Home Care (Norwich) Home care
    NR1 1DL Rated
  16. RI Requires improvement
    Nightingale Homecare Norfolk (Norwich) Home care
    NR3 4SY Rated
  17. RI Requires improvement
    Nouveau Care Home care
    NR2 4PU Rated
  18. – Not yet rated
    38 Prince of Wales Road Home care
    NR1 1LG No rating date
  19. – Not yet rated
    Buxton Healthcare Ltd Home care
    NR1 1JU No rating date
  20. – Not yet rated
    Connect Nursing Norwich Home care
    NR3 1YE No rating date
  21. – Not yet rated
    Even Care Ltd Home care
    NR3 1DD No rating date
  22. – Not yet rated
    Genkoo Healthcare Services Ltd Home care
    NR3 1YE No rating date
  23. – Not yet rated
    J P Home Care Ltd Home care Dormant: registered, but not providing care at the moment.
    NR3 1YE No rating date
  24. – Not yet rated
    Love To Care Home Care Norfolk LTD Home care
    NR3 1JU No rating date
  25. – No overall rating
    Mimarcare Ltd Home care
    NR3 1JU No rating date
  26. – Not yet rated
    Outreach Care and Staffing - Norwich Home care
    NR3 1YE No rating date
  27. – Not yet rated
    SHANAYA HEALTHCARE LTD Home care
    NR1 1SZ No rating date
  28. – Not yet rated
    The Hamlet Charity Home care
    NR2 1SJ No rating date
  29. – Not yet rated
    Verity Healthcare – Norfolk Home care
    NR1 1SZ No rating date

How ratings have changed since 2016

Share of home care services in Norwich rated Good or Outstanding at the end of each year, 2016 to 2026. The share rose from 80% in 2016 to 83% in 2026. 60% 95% 80% 83% 201620202026 Share of home care services in Norwich rated Good or Outstanding at the end of each year, 2016 to 2026. The share rose from 80% in 2016 to 83% in 2026. 60% 95% 80% 83% 201620202026

Share rated Good or Outstanding at the end of each year, among services open today.

The share rose from 80% in 2016 to 83% in 2026.

In 2016, 5 of the home care services open today had a rating. In 2026, 18 did. Every rating is the Care Quality Commission's.

Share of home care services in Norwich rated Good or Outstanding, by year
YearRatedRated Good or OutstandingShare
20165480%
201711982%
201811982%
201911982%
2020111091%
2021121083%
2022141179%
2023151173%
2024151173%
2025161169%
2026181583%

Recent changes

In the last 12 months, 2 home care services improved their rating. None dropped.

Improved (2)

  1. G Good
    Your Priority Healthcare Limited Up from Inadequate to Good
  2. G Good
    Availl (Norwich) Up from Requires improvement to Good

Getting help from Norfolk County Council

The council's adult social care team is the place to start. They can assess the care you need and explain how it might be paid for.

Adult social care
Adult social care at Norfolk County Council
Care needs assessment
Ask for a care needs assessment
Phone
0344 800 8020 Monday to Friday, 9am to 5pm
Carers
Support for carers
Fees
Paying for care: Norfolk County Council

Checked on the council's website, November 2026.

Common questions

How many home care services are there in Norwich?
Norwich has 28 home care services currently providing care. The full list also includes 1 registered service that is not providing care at the moment.
How many home care services in Norwich are rated Outstanding?
None of the home care services in Norwich is rated Outstanding by the Care Quality Commission.
Which home care services in Norwich support people living with dementia?
22 home care services support people living with dementia in Norwich. Show only those services.
How do I arrange a care needs assessment in Norwich?
Norwich is in Norfolk, so ask the adult social care team at Norfolk County Council for a care needs assessment. Start on the council's care needs assessment page. You can also phone 0344 800 8020.

Nearby neighbourhoods

All home care areas in the East of England

Care homes in Norwich

13 care homes are registered here too. See care homes in Norwich