Home care in Norfolk
Every home care service registered in Norfolk, with its rating from the Care Quality Commission and how that rating has changed.
Norfolk has 176 home care services currently providing care. 141 support people living with dementia. 77% of those with a rating are rated Good or Outstanding, compared with 86% across the East of England and 88% across England.
Best-rated home care in Norfolk
Ranked by CQC rating, then by most recent inspection. No service pays to appear here.
- O Outstanding Rated
- O Outstanding Home Instead Mid Norfolk Home careRated
- O Outstanding Home Instead North Norfolk Home careRated
- O Outstanding Rated
- O Outstanding Voyage (DCA) Norfolk Home careRated
- O Outstanding Extra Care Home Services Ltd Home careRated
- O Outstanding Home Instead West Norfolk Home careRated
- O Outstanding Aylsham Homecare Home careRated
- G Good Riseup Healthcare Ltd Home careRated
- G Good Thornage Hall Independent Living Home careRated
All home care services in Norfolk
181 home care services
- O Outstanding Aylsham Homecare Home careNR11 6BA Rated
- O Outstanding NR31 7RA Rated
- O Outstanding NR13 4RR Rated
- O Outstanding Extra Care Home Services Ltd Home careNR28 9JH Rated
- O Outstanding Home Instead Mid Norfolk Home careNR9 4AF Rated
- O Outstanding Home Instead North Norfolk Home careNR25 6BE Rated
- O Outstanding Home Instead West Norfolk Home carePE30 1AY Rated
- O Outstanding Voyage (DCA) Norfolk Home careNR19 1FD Rated
- G Good About with Friends Home careNR27 9JW Rated
- G Good All Day Care Services Ltd Home careNR5 8PR Rated
- G Good Ambition Community Healthcare Home careNR19 1FD Rated
- G Good Availl (Norwich) Home careNR1 1BY Rated
- G Good Bainbridge Close Home careNR28 9UP Rated
- G Good BB Healthcare Home carePE30 5DS Rated
- G Good Bee Home Care Limited Home careNR14 7PZ Rated
- G Good Bluebell Support Services Home carePE31 6AG Rated
- G Good Bluebird Care (Norwich & North Norfolk) Home careNR13 6PZ Rated
- G Good Carewatch - Norfolk Home careNR19 1FD Rated
- G Good Caring Together Home carePE37 7XJ Rated
- G Good Cera - King's Lynn Home carePE30 4JQ Rated
- G Good Cera - Norwich Home careNR6 5DR Rated
- G Good Clark James HomeCare - Norwich Home careNR6 6AQ Rated
- G Good Complete Caring Limited Home careNR18 0BY Rated
- G Good Daybreak Support Services Home carePE30 4EZ Rated
- G Good Dell Care Home careNR18 0DX Rated
- G Good Doughtys Home careNR3 1BP Rated
- G Good Eagles Recruitment and Healthcare Home careNR3 1YE Rated
- G Good NR6 5AQ Rated
- G Good Elite Care Home careNR27 9HN Rated
- G Good PE30 2HJ Rated
- G Good Ever Care Ltd Home carePE30 5GN Rated
- G Good PE31 7JT Rated
- G Good Fairway House Home careNR19 2ED Rated
- G Good Faith Community Healthcare Home carePE38 9JZ Rated
- G Good Floating Support City Home careNR3 3BP Rated
- G Good Fuchsia Homecare Gorleston Home careNR31 0LN Rated
- G Good Fuchsia Homecare Norwich Home careNR8 6HW Rated
- G Good Gentle Folk Community Care Home careNR16 2HE Rated
- G Good Grays Fair Court Home careNR5 0SN Rated
- G Good Guild Healthcare Home careNR28 9AT Rated
- G Good Hales Group Limited - Swaffham Home carePE37 7XD Rated
- G Good Heart to Heart Home Care Agency Home careNR10 4RA Rated
- G Good Helpers Avenue Home careNR5 8AD Rated
- G Good Helping Hands North Norfolk Home careNR21 9AP Rated
- G Good Helping Hands Norwich Home careNR2 4HT Rated
- G Good Home Instead Home careNR6 6AQ Rated
- G Good I Care Service Home careNR20 3TG Rated
- G Good Insignia Healthcare Group Home careNR7 8SQ Rated
- G Good Kingsley Home Care Services Limited Home careIP22 4AD Rated
- G Good NR30 1QS Rated
- G Good NR2 4HH Rated
- G Good Long Stratton Supported Living Home careNR15 2XY Rated
- G Good MaK Healthcare Home careNR30 2QD Rated
- G Good MUTEURO LIMITED Home careNR11 6ET Rated
- G Good NCC First Support - Eastern Home careNR30 1BU Rated
- G Good NCC First Support - Northern Home careNR11 6LZ Rated
- G Good NCC First Support - Norwich Home careNR2 3TU Rated
- G Good NCC First Support - Southern Home careNR19 1EE Rated
- G Good NCC First Support - Western Home carePE30 1EB Rated
- G Good NCC Swift Response Home careNR1 2SQ Rated
- G Good Norfolk Affinity Care Services Ltd Home careNR7 0PT Rated
- G Good Norwich Home careNR5 9HA Rated
- G Good Norwich Supported Living Home careNR7 8ET Rated
- G Good NR Care Head Office Home careNR13 6PT Rated
- G Good PCT Care Services Ltd Head Office Home careNR18 9JL Rated
- G Good Personal Assistant Service South Home careNR17 2AT Rated
- G Good Personal Assistant Services North Home careNR7 8ET Rated
- G Good Phoenix Homecare (Norfolk) Limited Home carePE37 7DG Rated
- G Good Premier Homecare Home careIP24 1JD Rated
- G Good Prestige Nursing Norwich Home careNR1 3PN Rated
- G Good Prevail Healthcare Home careNR3 1JU Rated
- G Good Rest Assured Homecare (UK) Ltd Home carePE30 4WR Rated
- G Good Riseup Healthcare Ltd Home careNR17 2EL Rated
- G Good Roster Home Care Ltd - Norwich Office Home careNR1 3HQ Rated
- G Good Semy Care Ltd Home careNR12 8DA Rated
- G Good IP24 2DL Rated
- G Good Support Me at Home Home careNR28 9BY Rated
- G Good Swanton Community Services Norfolk Home careNR3 4SL Rated
- G Good Taylor Care Norfolk Home careNR21 8NL Rated
- G Good The Care Company UK Limited Home carePE30 1AG Rated
- G Good The Home Team Home careNR14 8SJ Rated
- G Good Thornage Hall Independent Living Home careNR25 7QH Rated
- G Good Trust Care Agency Home careNR1 1RB Rated
- G Good Ur Choice Care Limited Home careNR3 1JU Rated
- G Good Woodgate Park Home careNR20 4FN Rated
- G Good WSB Care Ltd Home careNR30 1NW Rated
- G Good Your Life (Norwich) Home careNR4 7FL Rated
- G Good Your Priority Healthcare Limited Home careNR3 2DG Rated
- G Good Yourlife (Hunstanton) Home carePE36 5FA Rated
- RI Requires improvement Almond Tree Care Ltd Home careNR14 8AE Rated
- RI Requires improvement Apple Homecare Limited Home careNR6 6HX Rated
- RI Requires improvement Caremark Norwich Home careNR5 9JR Rated
- RI Requires improvement Compkey Healthcare Ltd Home careNR5 8TN Rated
- RI Requires improvement NR10 3JU Rated
- RI Requires improvement Fareni Lifecare Ltd Home careIP26 4AF Rated
- RI Requires improvement First Choice Home Care Home careNR16 2JU Rated
- RI Requires improvement First Choice Home Care (Norwich) Home careNR1 1DL Rated
- RI Requires improvement Fisher Healthcare East Anglia - Norwich Home careNR7 0DR Rated
- RI Requires improvement Fortress Care Services Home carePE33 0TD Rated
- RI Requires improvement Later Life Care Ltd Home careNR26 8EB Rated
- RI Requires improvement Nightingale Homecare Norfolk (Norwich) Home careNR3 4SY Rated
- RI Requires improvement Norvic Healthcare Anglia Home careNR8 6QW Rated
- RI Requires improvement Nouveau Care Home careNR2 4PU Rated
- RI Requires improvement One to One Home Care Agency LTD Home careNR31 6RR Rated
- RI Requires improvement Ontime Response Healthcare Ltd Norfolk Home carePE31 7NY Rated
- RI Requires improvement Personal Assistant Services East Home careNR31 0LJ Rated
- RI Requires improvement Pride Home Care Home careNR17 2AE Rated
- RI Requires improvement Pure Heart Homecare Ltd Home carePE14 8PF Rated
- RI Requires improvement Purely Care Home careNR6 6LZ Rated
- RI Requires improvement IP24 2DL Rated
- RI Requires improvement Sunrise Healthcare Ltd Home careIP22 4GT Rated
- RI Requires improvement Total Care Norfolk Home carePE38 9DB Rated
- RI Requires improvement Utopia Care Limited Home careIP24 2AH Rated
- RI Requires improvement Wensum Way Care home that also provides home careNR21 8NZ Rated
- I Inadequate Swallowtail Place Home careNR13 3FU Rated
- – Not yet rated 38 Prince of Wales Road Home careNR1 1LG No rating date
- – Not yet rated ABAEL Care Ltd Home careIP26 4BB No rating date
- – Not yet rated Acorn 2 Oak Care Limited Home careNR18 9FB No rating date
- – Not yet rated Ashtree Care Village Home careNR10 4FS No rating date
- – Not yet rated Better Oasis Limited Home careNR7 8SQ No rating date
- – Not yet rated Black Swan Homecare Limited Home careNR7 0TA No rating date
- – Not yet rated Buxton Healthcare Ltd Home careNR1 1JU No rating date
- – Not yet rated Caremark North Norfolk & Great Yarmouth Home careNR27 0AH No rating date
- – Not yet rated Carers Elite Limited Home carePE38 9HF No rating date
- – Not yet rated Cera Norfolk Home careNR10 4FE No rating date
- – Not yet rated NR19 1PX No rating date
- – Not yet rated Connect Nursing Norwich Home careNR3 1YE No rating date
- – No overall rating Dedicated Care East Anglia Limited Home carePE30 4ZT No rating date
- – Not yet rated East Point Care Wymondham Home careNR18 0NN No rating date
- – Not yet rated NR27 0HF No rating date
- – Not yet rated Enable Healthcare Solutions Ltd Home carePE37 7QH No rating date
- – No overall rating Errand Plus and Personal Services Home careNR3 2AW No rating date
- – Not yet rated Even Care Ltd Home careNR3 1DD No rating date
- – Not yet rated Everyday Living Healthcare Ltd Home careNR19 1FD No rating date
- – Not yet rated Genkoo Healthcare Services Ltd Home careNR3 1YE No rating date
- – No overall rating Hales Group Limited - Norfolk Home careNR6 5DR No rating date
- – Not yet rated NR16 2JU No rating date
- – Not yet rated INA Healthcare Limited Home careNR31 7RA No rating date
- – Not yet rated NR3 1YE No rating date
- – No overall rating Kings Lynn Supported Living Home carePE30 3HU No rating date
- – Not yet rated Kingsley Home Care Services Home careNR11 6ET No rating date
- – Not yet rated NR30 2EU No rating date
- – Not yet rated Love To Care Home Care Norfolk LTD Home careNR3 1JU No rating date
- – Not yet rated NR5 8TN No rating date
- – No overall rating Master Care Home careNR9 3LB No rating date
- – Not yet rated Mercylink Care Norfolk Home careIP22 4GT No rating date
- – Not yet rated Mill Lodge Home careNR8 6UR No rating date
- – No overall rating Mimarcare Ltd Home careNR3 1JU No rating date
- – Not yet rated NR7 8PU No rating date
- – Not yet rated Ness M Norfolk Home careIP24 3DR No rating date
- – Not yet rated Niche Care Norfolk Home careIP24 1BN No rating date
- – Not yet rated Nightingale Homecare (Gorleston) Home careNR31 9AX No rating date
- – Not yet rated Norwich Home careNR5 0UZ No rating date
- – Not yet rated NR6 6AQ No rating date
- – Not yet rated Nursing Care Personnel Ltd (Norwich) Home careNR5 8BF No rating date
- – Not yet rated Orchard Healthcare (Norfolk) Ltd Home carePE33 0BE No rating date
- – Not yet rated Outreach Care and Staffing - Norwich Home careNR3 1YE No rating date
- – Not yet rated Pilea Homecare Norfolk Home careNR19 1FD No rating date
- – Not yet rated Professionals Care For You Limited Home carePE30 2DS No rating date
- – Not yet rated Provider Services HQ Home careNR2 3TU No rating date
- – Not yet rated Pulms Limited Home careNR4 7LL No rating date
- – Not yet rated QCM Healthcare Kings Lynn Home carePE30 1LT No rating date
- – Not yet rated RCMIK Health Care Ltd Home careNR7 8RW No rating date
- – Not yet rated Restore Empathy Healthcare Ltd Home careNR7 8SQ No rating date
- – Not yet rated Rose Care Norfolk Home careNR9 3LB No rating date
- – Not yet rated SHANAYA HEALTHCARE LTD Home careNR1 1SZ No rating date
- – Not yet rated Squirrels Home careNR11 6LZ No rating date
- – Not yet rated TAMA75 Home careNR4 7JD No rating date
- – Not yet rated TCOU at Home Ltd Home careNR7 0PN No rating date
- – Not yet rated TCOU At Home Norwich Home careNR7 0BW No rating date
- – Not yet rated Temple Healthcare Ltd Home careNR3 4EF No rating date
- – Not yet rated The Brecks Home careNR17 1GA No rating date
- – Not yet rated The Hamlet Charity Home careNR2 1SJ No rating date
- – Not yet rated UNIQUE DOMCARE LIMITED Home careNR3 2AG No rating date
- – Not yet rated Verity Healthcare – Norfolk Home careNR1 1SZ No rating date
- – Not yet rated Wellness Home Care services Ltd Norfolk Home carePE30 4TQ No rating date
- – Not yet rated NR13 5PZ No rating date
- – Not yet rated Woodspring Care at Home Home careNR21 9AX No rating date
- – Not yet rated NR28 0NB No rating date
- – No overall rating Zara Healthcare Home careNR5 9AW No rating date
- – Not yet rated Zera Healthcare Ltd Home careNR3 2AG No rating date
No home care services match those filters.
How ratings have changed since 2015
Share rated Good or Outstanding at the end of each year, among services open today.
The share rose from 60% in 2015 to 76% in 2026.
In 2015, 5 of the home care services open today had a rating. In 2026, 123 did. Every rating is the Care Quality Commission's.
| Year | Rated | Rated Good or Outstanding | Share |
|---|---|---|---|
| 2015 | 5 | 3 | 60% |
| 2016 | 40 | 35 | 88% |
| 2017 | 65 | 54 | 83% |
| 2018 | 69 | 59 | 86% |
| 2019 | 83 | 60 | 72% |
| 2020 | 85 | 63 | 74% |
| 2021 | 89 | 69 | 78% |
| 2022 | 102 | 77 | 75% |
| 2023 | 109 | 82 | 75% |
| 2024 | 112 | 82 | 73% |
| 2025 | 113 | 85 | 75% |
| 2026 | 123 | 93 | 76% |
Recent changes
In the last 12 months, 2 home care services improved their rating and 1 dropped.
Improved (2)
- G Good Your Priority Healthcare Limited Up from Inadequate to Good
- G Good Availl (Norwich) Up from Requires improvement to Good
Dropped (1)
- I Inadequate Dedicated Care East Anglia Limited Down from Outstanding to Inadequate
Who runs home care here
Providers with two or more home care services in Norfolk.
- Norfolk County Council 8 services, 7 rated Good or Outstanding, 1 not yet rated
- Independence Matters C.I.C. 7 services, 5 rated Good or Outstanding, 1 not yet rated
- Cera Care Operations Limited 3 services, 2 rated Good or Outstanding, 1 not yet rated
- East of England Community Health and Care NHS Trust 3 services, none rated yet
- Eastern Specialist Services Limited 2 services, 1 rated Good or Outstanding, 1 not yet rated
Getting help from Norfolk County Council
The council's adult social care team is the place to start. They can assess the care you need and explain how it might be paid for.
- Adult social care
- Adult social care at Norfolk County Council
- Care needs assessment
- Ask for a care needs assessment
- Phone
- 0344 800 8020 Monday to Friday, 9am to 5pm
- Carers
- Support for carers
Checked on the council's website, November 2026.
Common questions
- How many home care services are there in Norfolk?
- Norfolk has 176 home care services currently providing care. The full list also includes 5 registered services that are not providing care at the moment.
- How many home care services in Norfolk are rated Outstanding?
- 8 are rated Outstanding by the Care Quality Commission. Show only the Outstanding ones.
- Which home care services in Norfolk support people living with dementia?
- 141 home care services support people living with dementia in Norfolk. Show only those services. The list also includes registered services that are not providing care at the moment.
- How do I arrange a care needs assessment in Norfolk?
- Ask the adult social care team at Norfolk County Council for a care needs assessment. Start on the council's care needs assessment page. You can also phone 0344 800 8020.
Places in Norfolk
- Aylsham5
- Colney5
- Dereham10
- Eaton6
- Great Yarmouth7
- Hellesdon12
- King's Lynn10
- New Costessey6
- North Walsham5
- Norwich29
- Sprowston8
- Thetford6
- Thorpe St Andrew7
- Wymondham5
Figures show the number of home care services in each place.
Nearby areas
- Suffolk208 home care services
- Cambridgeshire138 home care services
- Peterborough127 home care services
- Essex475 home care services
- Lincolnshire130 home care services
- Bedford81 home care services
Care homes in Norfolk
309 care homes are registered here too. See care homes in Norfolk