Rated Care Homes

Rating changes in South West

Services whose overall rating went up or down, and the latest results from the Care Quality Commission.

About these lists

Each list compares a service's latest overall rating from the Care Quality Commission with the one before it. It only covers latest ratings published in the 12 months to 2 November 2026. A service that was inspected again and kept the same rating is not listed. A change in rating says what inspectors found on one visit, not everything about a service.

In that time, 77 services in South West improved and 64 services dropped. Improved, dropped and latest results are below.

Improved 77 services

  1. Was Requires improvement to Now Good
    Ashley Phoenix Home Care home, Bath and North East Somerset
    Requires improvement to Good
  2. Was Good to Now Outstanding
    Avon Reach Care home with nursing, Bournemouth, Christchurch and Poole
    Good to Outstanding
  3. Was Inadequate to Now Requires improvement
    Restgarth Care Home Care home, Cornwall
    Inadequate to Requires improvement
  4. Was Requires improvement to Now Good
    Avebury House Care home with nursing, Wiltshire
    Requires improvement to Good
  5. Was Good to Now Outstanding Good to Outstanding
  6. Was Requires improvement to Now Good
    Highborder Lodge Care home, Gloucestershire
    Requires improvement to Good
  7. Was Requires improvement to Now Good
    Trewithen Care home, Cornwall
    Requires improvement to Good
  8. Was Requires improvement to Now Good
    Elm Tree House Care home, Bath and North East Somerset
    Requires improvement to Good
  9. Was Good to Now Outstanding
    Lewis-Manning Hospice Care Home care, Bournemouth, Christchurch and Poole
    Good to Outstanding
  10. Was Inadequate to Now Requires improvement
    Friary House Care home, Dorset
    Inadequate to Requires improvement
  11. Was Requires improvement to Now Good
    Three Roses Home care, Bath and North East Somerset
    Requires improvement to Good
  12. Was Requires improvement to Now Good
    Caring@Home Ltd Home care, Swindon
    Requires improvement to Good
  13. Was Requires improvement to Now Good
    Merlin Court Care Home Care home, Wiltshire
    Requires improvement to Good
  14. Was Good to Now Outstanding
    Charterhouse Care Home Care home with nursing, Bath and North East Somerset
    Good to Outstanding
  15. Was Requires improvement to Now Good
    Sunnymede Care home with nursing, Bath and North East Somerset
    Requires improvement to Good
  16. Was Good to Now Outstanding
    Woodside Care home, Bournemouth, Christchurch and Poole
    Good to Outstanding
  17. Was Requires improvement to Now Good
    Enigma Clinical Solutions Ltd Home care, North Somerset
    Requires improvement to Good
  18. Was Inadequate to Now Requires improvement Inadequate to Requires improvement
  19. Was Inadequate to Now Requires improvement
    Garsewednack Residential Home Care home, Cornwall
    Inadequate to Requires improvement
  20. Was Requires improvement to Now Good
    Durlston House Care home, Wiltshire
    Requires improvement to Good
  21. Was Requires improvement to Now Good
    Earlfield Lodge Care home, North Somerset
    Requires improvement to Good
  22. Was Requires improvement to Now Good
    Glanmor Care home, Wiltshire
    Requires improvement to Good
  23. Was Inadequate to Now Good
    Moormead Care Home Care home with nursing, Swindon
    Inadequate to Good
  24. Was Inadequate to Now Requires improvement
    Princess Homecare Home care, Wiltshire
    Inadequate to Requires improvement
  25. Was Good to Now Outstanding
    TLC Support Services Limited Home care, Gloucestershire
    Good to Outstanding
  26. Was Good to Now Outstanding
    Saintbridge House Nursing and Residential Home Care home with nursing, Gloucestershire
    Good to Outstanding
  27. Was Requires improvement to Now Good
    Kings Den Care home, Gloucestershire
    Requires improvement to Good
  28. Was Requires improvement to Now Good
    Bramble Home Care Limited Home care, Gloucestershire
    Requires improvement to Good
  29. Was Requires improvement to Now Good
    Sherwood Lodge Independent Healthcare Care home with nursing, North Somerset
    Requires improvement to Good
  30. Was Requires improvement to Now Good Requires improvement to Good
  31. Was Good to Now Outstanding
    Home Instead Mid Cornwall Home care, Cornwall
    Good to Outstanding
  32. Was Requires improvement to Now Good
    Cocklebury Farmhouse Care home, Wiltshire
    Requires improvement to Good
  33. Was Requires improvement to Now Good
    Little Manor Care Centre Care home with nursing, Wiltshire
    Requires improvement to Good
  34. Was Requires improvement to Now Good Requires improvement to Good
  35. Was Good to Now Outstanding
    Cooksons Court Care home with nursing, Somerset
    Good to Outstanding
  36. Was Good to Now Outstanding
    Grace Care Centre Care home with nursing, South Gloucestershire
    Good to Outstanding
  37. Was Inadequate to Now Requires improvement
    Farecare Gloucestershire Limited Home care, Gloucestershire
    Inadequate to Requires improvement
  38. Was Requires improvement to Now Good
    The Meadows Care home, South Gloucestershire
    Requires improvement to Good
  39. Was Inadequate to Now Good
    Muscliff Nursing Home Care home with nursing, Bournemouth, Christchurch and Poole
    Inadequate to Good
  40. Was Requires improvement to Now Good
    The Light House Care home, Somerset
    Requires improvement to Good
  41. Was Requires improvement to Now Good Requires improvement to Good
  42. Was Requires improvement to Now Good
    Cera - Wiltshire Home care, Wiltshire
    Requires improvement to Good
  43. Was Requires improvement to Now Good
    Willowbeech Care home, Bournemouth, Christchurch and Poole
    Requires improvement to Good
  44. Was Inadequate to Now Good
    Horton Cross Nursing Home Care home with nursing, Somerset
    Inadequate to Good
  45. Was Requires improvement to Now Good
    Newtown (65a) Care home, Wiltshire
    Requires improvement to Good
  46. Was Requires improvement to Now Good
    Combe Lea Community Resource Centre Care home, Bath and North East Somerset
    Requires improvement to Good
  47. Was Requires improvement to Now Good
    Frome Care Village Care home with nursing, Somerset
    Requires improvement to Good
  48. Was Requires improvement to Now Good
    Caring Partners Healthcare Ltd Home care, Wiltshire
    Requires improvement to Good
  49. Was Requires improvement to Now Good
    Glebe Villa Care home, Bristol
    Requires improvement to Good
  50. Was Requires improvement to Now Good
    Ventura Care home, North Somerset
    Requires improvement to Good
  51. Was Requires improvement to Now Good
    Ashdowne Care Centre Care home with nursing, Devon
    Requires improvement to Good
  52. Was Requires improvement to Now Good
    Whitehaven Care Home Care home, Bath and North East Somerset
    Requires improvement to Good
  53. Was Requires improvement to Now Good
    Alison House Care home with nursing, Gloucestershire
    Requires improvement to Good
  54. Was Requires improvement to Now Good
    Ashley Grange Nursing Home Care home with nursing, Wiltshire
    Requires improvement to Good
  55. Was Requires improvement to Now Good
    Hayward Care Centre Care home with nursing, Wiltshire
    Requires improvement to Good
  56. Was Requires improvement to Now Good
    Winslow House Care home, Gloucestershire
    Requires improvement to Good
  57. Was Requires improvement to Now Good
    Mount Elton Nursing Home Care home with nursing, North Somerset
    Requires improvement to Good
  58. Was Requires improvement to Now Good
    Cary Brook Care home, Somerset
    Requires improvement to Good
  59. Was Requires improvement to Now Good
    The Old Rectory Care home, Wiltshire
    Requires improvement to Good
  60. Was Requires improvement to Now Good
    Apple Tree House Care home, Somerset
    Requires improvement to Good
  61. Was Requires improvement to Now Good
    CARE 24/7 SOLUTIONS LIMITED Home care, Swindon
    Requires improvement to Good
  62. Was Requires improvement to Now Good
    HF Trust - Trelowen Care home, Cornwall
    Requires improvement to Good
  63. Was Requires improvement to Now Good
    Honeydew Healthcare Ltd Home care, Wiltshire
    Requires improvement to Good
  64. Was Requires improvement to Now Good
    Abbeygate Care home, North Somerset
    Requires improvement to Good
  65. Was Inadequate to Now Good
    Alice House Care home, North Somerset
    Inadequate to Good
  66. Was Good to Now Outstanding
    Kings Court Care Centre Care home with nursing, Swindon
    Good to Outstanding
  67. Was Requires improvement to Now Good
    Bassett House Care home with nursing, Wiltshire
    Requires improvement to Good
  68. Was Requires improvement to Now Good
    Dauntsey House Care home, Wiltshire
    Requires improvement to Good
  69. Was Requires improvement to Now Good
    Indiana Health Care Services Home care, Plymouth
    Requires improvement to Good
  70. Was Requires improvement to Now Good
    Susan Hampshire House Care home, South Gloucestershire
    Requires improvement to Good
  71. Was Requires improvement to Now Good
    Avonmere Care Home Care home, South Gloucestershire
    Requires improvement to Good
  72. Was Requires improvement to Now Good
    Bradbury House Care home, Wiltshire
    Requires improvement to Good
  73. Was Requires improvement to Now Good
    Broughton Lodge Care home, Somerset
    Requires improvement to Good
  74. Was Requires improvement to Now Good
    Grove Lodge Care home, Dorset
    Requires improvement to Good
  75. Was Requires improvement to Now Good
    AA-I-Care - 35 Southwell Home care, Dorset
    Requires improvement to Good
  76. Was Requires improvement to Now Good
    Longton Court Care home, North Somerset
    Requires improvement to Good
  77. Was Requires improvement to Now Good
    Crimson Hill Support Home care, Somerset
    Requires improvement to Good

Dropped 64 services

  1. Was Good to Now Requires improvement
    The Manor House Thurloxton Care home, Somerset
    Good to Requires improvement
  2. Was Good to Now Requires improvement
    Lakeside Care Home Care home, Devon
    Good to Requires improvement
  3. Was Outstanding to Now Good
    Parkwood House Care home with nursing, Plymouth
    Outstanding to Good
  4. Was Good to Now Requires improvement
    St George's Nursing Home Care home with nursing, North Somerset
    Good to Requires improvement
  5. Was Good to Now Inadequate
    Mr 'C's Care home with nursing, Torbay
    Good to Inadequate
  6. Was Outstanding to Now Good
    Foundation House Care home with nursing, Gloucestershire
    Outstanding to Good
  7. Was Good to Now Requires improvement
    Bournemouth Rainbow Ltd Home care, Bournemouth, Christchurch and Poole
    Good to Requires improvement
  8. Was Good to Now Requires improvement
    Cedar Lodge Care home, Somerset
    Good to Requires improvement
  9. Was Good to Now Requires improvement
    Tender-Care Services Limited Home care, Bournemouth, Christchurch and Poole
    Good to Requires improvement
  10. Was Outstanding to Now Requires improvement
    Fitzwarren House Care home with nursing, Swindon
    Outstanding to Requires improvement
  11. Was Outstanding to Now Requires improvement Outstanding to Requires improvement
  12. Was Good to Now Requires improvement
    The Fairways Care home, Wiltshire
    Good to Requires improvement
  13. Was Good to Now Requires improvement
    Portelet Lodge Care Home Care home, Bournemouth, Christchurch and Poole
    Good to Requires improvement
  14. Was Outstanding to Now Good
    Trinity Homecare Home care, Bristol
    Outstanding to Good
  15. Was Good to Now Requires improvement
    Grange Court Care home, Wiltshire
    Good to Requires improvement
  16. Was Good to Now Requires improvement
    Ferndown Nursing Home Care home with nursing, Dorset
    Good to Requires improvement
  17. Was Good to Now Requires improvement
    Quarry Mount Care home, Swindon
    Good to Requires improvement
  18. Was Good to Now Requires improvement
    Nazareth House - Cheltenham Care home, Gloucestershire
    Good to Requires improvement
  19. Was Good to Now Requires improvement
    Lilleybrook Care Home Care home with nursing, Gloucestershire
    Good to Requires improvement
  20. Was Good to Now Requires improvement
    St James's Lodge Care home with nursing, Plymouth
    Good to Requires improvement
  21. Was Outstanding to Now Good
    50 Vassall Road Care home, Bristol
    Outstanding to Good
  22. Was Good to Now Requires improvement
    Coppice House Care home, Gloucestershire
    Good to Requires improvement
  23. Was Good to Now Requires improvement
    Romney House Care home, Wiltshire
    Good to Requires improvement
  24. Was Good to Now Requires improvement
    Serenata Care Ltd Trading as Two Cedars Care home, Bournemouth, Christchurch and Poole
    Good to Requires improvement
  25. Was Good to Now Requires improvement
    Tamar House Care home, Plymouth
    Good to Requires improvement
  26. Was Good to Now Requires improvement Good to Requires improvement
  27. Was Good to Now Requires improvement
    63 Coronation Road Care home, Bristol
    Good to Requires improvement
  28. Was Requires improvement to Now Inadequate
    The Larches - Tiverton Care home, Devon
    Requires improvement to Inadequate
  29. Was Good to Now Requires improvement
    Amberley House Care Home Care home with nursing, Cornwall
    Good to Requires improvement
  30. Was Good to Now Requires improvement
    Angels Care At Home Ltd Home care, Wiltshire
    Good to Requires improvement
  31. Was Outstanding to Now Good
    Pottles Court Care home, Devon
    Outstanding to Good
  32. Was Good to Now Requires improvement
    Park View Care home, Somerset
    Good to Requires improvement
  33. Was Good to Now Requires improvement
    Silverways Nursing Home Care home with nursing, Bournemouth, Christchurch and Poole
    Good to Requires improvement
  34. Was Good to Now Inadequate
    Arliemoor Care Home Care home, Devon
    Good to Inadequate
  35. Was Good to Now Requires improvement
    Wisteria Care Home care, Somerset
    Good to Requires improvement
  36. Was Outstanding to Now Good
    The Check House Care home, Devon
    Outstanding to Good
  37. Was Outstanding to Now Good
    Malden House Care home, Devon
    Outstanding to Good
  38. Was Good to Now Requires improvement
    Lakeside Court ECS Home care, North Somerset
    Good to Requires improvement
  39. Was Good to Now Requires improvement
    Maristow Nursing Home Care home with nursing, Wiltshire
    Good to Requires improvement
  40. Was Good to Now Requires improvement
    Higher Park Lodge Care home, Plymouth
    Good to Requires improvement
  41. Was Outstanding to Now Good Outstanding to Good
  42. Was Good to Now Requires improvement
    Millies Care and Support Agency Limited Home care, Bath and North East Somerset
    Good to Requires improvement
  43. Was Good to Now Requires improvement
    Blackberry Hill Care home, Somerset
    Good to Requires improvement
  44. Was Good to Now Inadequate
    Burrow Down Residential Home Care home, Torbay
    Good to Inadequate
  45. Was Good to Now Requires improvement
    Option Care Ltd Home care, Gloucestershire
    Good to Requires improvement
  46. Was Good to Now Requires improvement
    St Georges Care Home Care home with nursing, Bristol
    Good to Requires improvement
  47. Was Good to Now Requires improvement
    Tower View Residential Home Care home, Wiltshire
    Good to Requires improvement
  48. Was Good to Now Requires improvement
    121 Watleys End Road Care home with nursing, South Gloucestershire
    Good to Requires improvement
  49. Was Outstanding to Now Good
    Silverleigh Cedars Care home with nursing, Devon
    Outstanding to Good
  50. Was Good to Now Requires improvement
    Spire Homecare Limited Home care, Wiltshire
    Good to Requires improvement
  51. Was Good to Now Requires improvement Good to Requires improvement
  52. Was Good to Now Requires improvement
    North Hill House Care home with nursing, Cornwall
    Good to Requires improvement
  53. Was Good to Now Requires improvement
    Trafalgar Care Home Care home, Dorset
    Good to Requires improvement
  54. Was Good to Now Requires improvement
    Bridgemead Care home with nursing, Bath and North East Somerset
    Good to Requires improvement
  55. Was Good to Now Requires improvement
    Roseacre Care home, Cornwall
    Good to Requires improvement
  56. Was Outstanding to Now Good
    Thornfield Care Home Care home, Devon
    Outstanding to Good
  57. Was Good to Now Requires improvement
    Burrow Down Shortbreaks Care home, Torbay
    Good to Requires improvement
  58. Was Good to Now Requires improvement Good to Requires improvement
  59. Was Good to Now Requires improvement
    Cheverells Care Home Care home, Devon
    Good to Requires improvement
  60. Was Good to Now Requires improvement
    Tender Loving Care South West Home care, Cornwall
    Good to Requires improvement
  61. Was Good to Now Requires improvement
    Westbury Lodge Care home, Wiltshire
    Good to Requires improvement
  62. Was Good to Now Requires improvement
    Seaview Haven Care home, Devon
    Good to Requires improvement
  63. Was Outstanding to Now Good
    Sidmouth Nursing Home Care home with nursing, Devon
    Outstanding to Good
  64. Was Good to Now Requires improvement
    Fairmile Grange Care Home Care home with nursing, Bournemouth, Christchurch and Poole
    Good to Requires improvement

Latest results last 60 days

90 services have a result dated between 3 September 2026 and 2 November 2026. 3 were rated Outstanding and 69 were rated Good. 2 were rated Inadequate and 16 were rated Requires improvement. A result here may be a change or a rating that stayed the same.

October 2026 54 results

  1. Good
    Miranda House Care home with nursing, Wiltshire
    Good
  2. Good
    Combe Home Care Ltd Home care, Devon
    Good
  3. Requires improvement
    The Manor House Thurloxton Care home, Somerset
    Requires improvement
  4. Good
    Cholwell House Nursing Home Care home with nursing, Bath and North East Somerset
    Good
  5. Good
    Hays House Nursing Home Care home with nursing, Wiltshire
    Good
  6. Requires improvement
    Phoenix Care Home care, Bath and North East Somerset
    Requires improvement
  7. Good
    Bridge House Care home, South Gloucestershire
    Good
  8. Good
    Church View Nursing Home Care home with nursing, Swindon
    Good
  9. Good
    Your Life (Poole) Home care, Bournemouth, Christchurch and Poole
    Good
  10. Outstanding Outstanding
  11. Good
    Courtlands Care Home Care home, Cornwall
    Good
  12. Good
    The Evergreens Care home, Bournemouth, Christchurch and Poole
    Good
  13. Good
    Rosewood House Care home, Bristol
    Good
  14. Good
    Watery Lane Cottage Care home, Bath and North East Somerset
    Good
  15. Requires improvement
    Lakeside Care Home Care home, Devon
    Requires improvement
  16. Good
    Helping Hands Plymouth Home care, Plymouth
    Good
  17. Good
    Wisteria Care Home care, Dorset
    Good
  18. Good
    Ashley Phoenix Home Care home, Bath and North East Somerset
    Good
  19. Good
    Helping Hands Exeter Home care, Devon
    Good
  20. Good
    Parkwood House Care home with nursing, Plymouth
    Good
  21. Good
    Portelet House Care Home Care home, Bournemouth, Christchurch and Poole
    Good
  22. Good
    Your Life (Ferndown) Home care, Dorset
    Good
  23. Outstanding
    Avon Reach Care home with nursing, Bournemouth, Christchurch and Poole
    Outstanding
  24. Good
    Faye Hammond Consultancy Ltd Home care, Bournemouth, Christchurch and Poole
    Good
  25. Good
    Apple House Care home, Bournemouth, Christchurch and Poole
    Good
  26. Good
    Clare Hall Nursing Home Care home with nursing, Somerset
    Good
  27. Good
    Ellenborough Court Care home, North Somerset
    Good
  28. Good
    The Care Net Home care, Gloucestershire
    Good
  29. Good
    Quantock House Care home, North Somerset
    Good
  30. Requires improvement
    St George's Nursing Home Care home with nursing, North Somerset
    Requires improvement
  31. Good
    The Waves Care home, Bournemouth, Christchurch and Poole
    Good
  32. Good
    Ventana Homes Limited Care home, Bournemouth, Christchurch and Poole
    Good
  33. Requires improvement
    FastFallsResponse Ltd Home care, Bournemouth, Christchurch and Poole
    Requires improvement
  34. Good
    Joyleen Care home, Gloucestershire
    Good
  35. Inadequate
    Mr 'C's Care home with nursing, Torbay
    Inadequate
  36. Good
    Rebe Care home, Gloucestershire
    Good
  37. Good
    Yourlife (Wimborne) Home care, Dorset
    Good
  38. Good
    Comfort Home Care Home care, Devon
    Good
  39. Good
    Wentworth Court Care Home Care home with nursing, Gloucestershire
    Good
  40. Good
    Westbury Court Care Home Care home with nursing, Wiltshire
    Good
  41. Inadequate
    Rebound Healthcare Limited Home care, South Gloucestershire
    Inadequate
  42. Requires improvement
    Restgarth Care Home Care home, Cornwall
    Requires improvement
  43. Good
    Roswell Court Home care, Devon
    Good
  44. Good
    The Towans Care Home Care home, Somerset
    Good
  45. Good
    Denewood House Care Home Care home, Dorset
    Good
  46. Good
    Everlife (Swindon) Home care, Swindon
    Good
  47. Good
    Pulsford Lodge Care home, Somerset
    Good
  48. Good
    Avebury House Care home with nursing, Wiltshire
    Good
  49. Good
    Bluebird Care (Swindon) Home care, Swindon
    Good
  50. Requires improvement
    Bishop's Cleeve Care Home Care home with nursing, Gloucestershire
    Requires improvement
  51. Requires improvement
    Bournemouth Rainbow Ltd Home care, Bournemouth, Christchurch and Poole
    Requires improvement
  52. Good
    Consider Care Limited Home care, Gloucestershire
    Good
  53. Good
    Dalkeith Care home, Gloucestershire
    Good
  54. Good
    Larks Leas Care home, Dorset
    Good

September 2026 36 results

  1. Requires improvement
    Cornwall Home Care Limited Home care, Cornwall
    Requires improvement
  2. Good
    Kernow House Care home with nursing, Cornwall
    Good
  3. Good Good
  4. Good
    Ladden View Care home, South Gloucestershire
    Good
  5. Good
    Somerset Home care, Somerset
    Good
  6. Good Good
  7. Good
    Scarlet House Care home with nursing, Gloucestershire
    Good
  8. Good Good
  9. Good
    Dennyshill Care Home Care home, Devon
    Good
  10. Good
    The Tides Care home, Bournemouth, Christchurch and Poole
    Good
  11. Requires improvement
    Cedar Lodge Care home, Somerset
    Requires improvement
  12. Good
    Bradbury Gardens Care home with nursing, Gloucestershire
    Good
  13. Outstanding
    National Star College - Ullenwood Care home with nursing, Gloucestershire
    Outstanding
  14. Good
    Sante Care at Home Ltd Home care, Devon
    Good
  15. Good
    Cambian Asperger Syndrome Services Limited - 18 Kings Park Road Care home, Bournemouth, Christchurch and Poole
    Good
  16. Good
    Poole Home Care Limited Home care, Bournemouth, Christchurch and Poole
    Good
  17. Good
    Ashchurch View Care home with nursing, Gloucestershire
    Good
  18. Good
    Bramley Homecare Ltd Home care, Dorset
    Good
  19. Good
    Kingsley Court Care home, Dorset
    Good
  20. Requires improvement
    Tender-Care Services Limited Home care, Bournemouth, Christchurch and Poole
    Requires improvement
  21. Good
    Hummingbird Homecare Yeovil Home care, Somerset
    Good
  22. Good
    Bluebird Care (Wiltshire North) Home care, Wiltshire
    Good
  23. Good
    Chargrove Lawn Care home, Gloucestershire
    Good
  24. Requires improvement
    In Caring Hands Wells Home care, Somerset
    Requires improvement
  25. Requires improvement
    Rose Cottage Nursing Home Care home with nursing, Swindon
    Requires improvement
  26. Good
    Sunnydale Care Home Care home, North Somerset
    Good
  27. Good
    3 Ferrers Drive Care home, Swindon
    Good
  28. Good
    Cambian Asperger Syndrome Services Limited - 30 Milton Road Care home, Bournemouth, Christchurch and Poole
    Good
  29. Requires improvement
    Fitzwarren House Care home with nursing, Swindon
    Requires improvement
  30. Requires improvement Requires improvement
  31. Good Good
  32. Good
    Acorn Care home, South Gloucestershire
    Good
  33. Good
    Bosworth Care Home Care home, Dorset
    Good
  34. Requires improvement
    Bybrook House Nursing Home Care home with nursing, Wiltshire
    Requires improvement
  35. Good
    Devonshire House and Lodge Care home with nursing, Devon
    Good
  36. Good
    Elite Care - Unit 3 Deans Farm Home care, Wiltshire
    Good

Every rating is the Care Quality Commission's, shown as published. Figures from CQC data published 2 November 2026.